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-   -   Bug Reporting (https://www.graalians.com/forums/showthread.php?t=7835)

Rufus 12-26-2014 07:55 PM

Quote:

Posted by 4-Lom (Post 529918)
My "Yule Log" food item has no number beside it and tells me I have none left when I try to use it. I hadn't even eaten one (believe it should be at 6 total, two gifts worth), and normally when food disappears it just vanishes...

This must have been fixed because it is fine for me. Check.

juliangraal 12-26-2014 08:37 PM

^It said I had 6 yule log and I placed it on a plate there all gone now. (It didn't show up on the plate and there not in my food folder anymore.)

Ash Ketchum 12-27-2014 01:29 AM

Quote:

Posted by juliangraal (Post 530078)
^It said I had 6 yule log and I placed it on a plate there all gone now. (It didn't show up on the plate and there not in my food folder anymore.)

You probably accidentally ate it without the animation

juliangraal 12-27-2014 02:14 AM

If so then I would only have 5 left.

Ash Ketchum 12-27-2014 02:19 AM

Quote:

Posted by juliangraal (Post 530130)
If so then I would only have 5 left.

You sure you didn't spam it?

4-Lom 12-27-2014 02:28 AM

Quote:

Posted by Rufus (Post 530076)
This must have been fixed because it is fine for me. Check.

Ummmm no. It told me that I had nine of them just now. I went to put one on a plate and all nine vanished, replaced with my bow and arrows.
I had nine showing in inventory. I could equip it, but it did not show up as 'usable' until I was in a pk area (used a pk statue in my gh). Then when I went to use it (ONE press of the button, so obviously I didn't eat all nine) they vanished completely.

Please fix and reimburse. It looks cute and I enjoy collecting food items for display.

Imprint 12-27-2014 03:40 AM

I can't use any of the christmas food in NoPK zones, so I can't put it on plates inside my house.

Livid 12-27-2014 11:00 AM

Quote:

Posted by Imprint (Post 530170)
I can't use any of the christmas food in NoPK zones, so I can't put it on plates inside my house.

It worked fine before but this is also happening to me.

Dusty 12-27-2014 07:13 PM

Food should be fixed.

Neil 12-27-2014 10:17 PM

When I zoom out as far as I can, all the text looks much more clearer and not bold, but when I'm using the normal zoom levels, the text is less clear and more bold.

http://i.imgur.com/RjaRQQF.jpghttp://i.imgur.com/Pho0xaq.jpg
http://i.imgur.com/Y5TrTX9.jpg


Using iPad Air 2.

Thallen 12-27-2014 10:21 PM

Quote:

Posted by NM (Post 530450)
Why is it that when I zoom out as far as I can, all the text looks much more clearer and not bold, but when I'm using the normal zoom level, the text is less clear and bold.

http://m.imgur.com/Y5TrTX9.pnghttp://m.imgur.com/RjaRQQF.png

Using iPad Air 2.

fixed those images for you

anyway, I get that same exact problem on my iPod touch 5G

Neil 12-27-2014 10:24 PM

Quote:

Posted by Thallen (Post 530451)
fixed those images for you

anyway, I get that same exact problem on my iPod touch 5G

what did you fix???
and I didn't think you could zoom out that far on iPod 5g. :0

Dusty 12-27-2014 10:46 PM

Quote:

Posted by NM (Post 530450)
When I zoom out as far as I can, all the text looks much more clearer and not bold, but when I'm using the normal zoom levels, the text is less clear and more bold.
<images>
Using iPad Air 2.

It seems as though the Graal rendering engine is scaling up the render(probably to make it run better). This is being done by the engine itself rather than a script(if it were a script the fonts would be kept crisp).

Neil 12-27-2014 10:52 PM

There are quite defined straight lines on the spar arena floor. They don't look very nice...


http://i.imgur.com/Kbtd1Ch.jpg

Dusty 12-28-2014 12:59 AM

Yule Log's will be fixed tomorrow, don't worry you didn't actually lose what you had.

twilit 12-28-2014 02:11 AM

If you dont feel like fixing the yule logs, dont worry, just give us a hat for every 3 yule logs that went missing :)

Mio 12-28-2014 02:24 AM

I always see these bugs flying around the map one looks like a praying mantis one looks like a butterfly one looks like a bee

Craftz 12-28-2014 07:04 PM

Quote:

Posted by Mio (Post 530521)
I always see these bugs flying around the map one looks like a praying mantis one looks like a butterfly one looks like a bee

I don't think thats the type of bug reporting this thread was made for LOL

Dusty 12-28-2014 10:24 PM

Yule Logs should now be fixed and should be back in your inventories with your appropriate amount.

Mizochi 12-30-2014 04:57 AM

Most important fix 2014

LiA 12-31-2014 01:03 AM

Don't really think this is a bug but players with 100 AP can arrow anyone and still get kills. I think this is kinda unfair considering we can't hit them lol.

Zetectic 12-31-2014 01:36 AM

Quote:

Posted by LiA (Post 531450)
Don't really think this is a bug but players with 100 AP can arrow anyone and still get kills. I think this is kinda unfair considering we can't hit them lol.

yeah, u guys have to fix either 100AP drop to 99 when entering the tower/flag room OR when u kill people with arrow ur AP drop.

Bryan* 12-31-2014 01:44 AM

Quote:

Posted by Zetectic (Post 531454)
yeah, u guys have to fix either 100AP drop to 99 when entering the tower/flag room OR when u kill people with arrow ur AP drop.


When they unleash all 99 of their bombs and you can't do anything about it :'(

4-Lom 12-31-2014 05:28 AM

Quote:

Posted by Dusty (Post 530732)
Yule Logs should now be fixed and should be back in your inventories with your appropriate amount.

Yup. I don't know if it's intended, but when bringing the plate item back into inventory with the new-ish food items (anniversary cake, snowman cookie, christmas cookies, yule log, etc) they do not seem to get replaced in your food inventory. Also, the japanese food (from japan nexus) seems to randomly switch to another type (often ramen or rice bowl) which makes it unable to be placed on a plate again...

I believe before the food items (burger, hotdog, pizza) were replaced in your inventory when you deleted the food plate.

Pummie 12-31-2014 10:00 AM

Uh idk whether this is a bug or not but I refunded my head and i got 5k instead of 10k

Brick 12-31-2014 11:00 AM

Quote:

Posted by Pummie (Post 531566)
Uh idk whether this is a bug or not but I refunded my head and i got 5k instead of 10k

You probably uploaded it during a time when uploads were half off; Halloween or Black Friday. You get half back of what you originally paid. So since you pay 10k on those days, you would get 5k back when you refund that head.

MBK 12-31-2014 11:35 AM

The Status just disappears when i try to see it on an Android Device.

Ash Ketchum 12-31-2014 02:48 PM

Having the same problem as MBK with android devices. Normal font works fine for me though

Kendama 12-31-2014 03:35 PM

Who cares about the fonts?

Quote:

Posted by NM (Post 530459)
There are quite defined straight lines on the spar arena floor. They don't look very nice...


http://i.imgur.com/Kbtd1Ch.jpg

or this?

Neil 12-31-2014 04:13 PM

When you run in front of Raphael when you're giving him the rag he blocks the door so you can't get out. http://i.imgur.com/kItlwxq.jpg

Common Sense 12-31-2014 04:20 PM

Quote:

Posted by NM (Post 531626)
When you run in front of Raphael when you're giving him the rag he blocks the door so you can't get out. http://i.imgur.com/kItlwxq.jpg

It was a trap! Remember that whatever happens it's not your fault!

Livid 12-31-2014 04:41 PM

Quote:

Posted by Common Sense (Post 531629)
It was a trap! Remember that whatever happens it's not your fault!

I honestly forgot about that guy

Ash Ketchum 01-01-2015 02:59 PM

Raphael was the biggest cry baby i have ever met as a NPC. dam

Admiral 01-01-2015 03:58 PM

If you have friends only on you can't PM staff unless you have them added, which is an issue for things like trivia. It's hardly a bug and easily fixable, just add them/take friends only off, but maybe for convenience could it be tweaked so staff can be PMd even if they're not added?

Dusty 01-01-2015 06:35 PM

Quote:

Posted by 4-Lom (Post 531519)
Yup. I don't know if it's intended, but when bringing the plate item back into inventory with the new-ish food items (anniversary cake, snowman cookie, christmas cookies, yule log, etc) they do not seem to get replaced in your food inventory. Also, the japanese food (from japan nexus) seems to randomly switch to another type (often ramen or rice bowl) which makes it unable to be placed on a plate again...

I believe before the food items (burger, hotdog, pizza) were replaced in your inventory when you deleted the food plate.

Should be fixed.

Quote:

Posted by Reece (Post 531884)
If you have friends only on you can't PM staff unless you have them added, which is an issue for things like trivia. It's hardly a bug and easily fixable, just add them/take friends only off, but maybe for convenience could it be tweaked so staff can be PMd even if they're not added?

Should also be fixed.

Kirko 01-02-2015 07:57 PM

1 Attachment(s)
Not sure if this is right place to put this but anyways this chair has a white fill where it suppose to be transparent.

Dusty 01-02-2015 08:32 PM

Quote:

Posted by LiA (Post 531450)
Don't really think this is a bug but players with 100 AP can arrow anyone and still get kills. I think this is kinda unfair considering we can't hit them lol.

Should be fixed. Thank you for using the appropriate thread to report these bugs.

LwMark 01-03-2015 07:28 AM

Quote:

Posted by Mio (Post 530521)
I always see these bugs flying around the map one looks like a praying mantis one looks like a butterfly one looks like a bee

It is a bug because mantis should not be flying around I believe this time of year

Droid 01-03-2015 10:24 AM

Since the updated gralat texture, when you lock a gralat, a small version of the gralat appears at the bottom of the screen in the old texture.

Secondly, I play on a Kindle HDX, and I was wondering if you can make the railroad house menu bigger as it is tiny and really hard to select the right rail, I do not know if other devices suffer with the same problem(s)?

Midori 01-04-2015 03:22 PM

While checking through the crash reports stored on my device, I noticed that the majority of the list was occupied by GraalOnline Classic bug reports. The main part of the report reads:

Quote:

Exception Type: EXC_RESOURCE
Exception Subtype: WAKEUPS
Exception Message: (Limit 150/sec) Observed 52685/sec over 300 secs

This was discovered on an iPhone 6 running iOS 8.1, but is also present on other devices with other iOS versions, both jailbroken and non-jailbroken. It doesn't seem to affect gameplay though - the game does not crash when these reports are generated.

To my limited knowledge, it means that the Graal app is sending around 350 times more wakeup signals than permitted for any app. Is anyone able to give any further details as to what this means?

Update
GraalOnline Zone causes the same error, I have not tested Era or Old West, but expect them to be the same too. Other apps do not seem to do this. I will also run tests on Android OS to see if the same occurs there.

Ash Ketchum 01-05-2015 06:38 AM

Quote:

Posted by Midori (Post 532735)
While checking through the crash reports stored on my device, I noticed that the majority of the list was occupied by GraalOnline Classic bug reports. The main part of the report reads:



This was discovered on an iPhone 6 running iOS 8.1, but is also present on other devices with other iOS versions, both jailbroken and non-jailbroken. It doesn't seem to affect gameplay though - the game does not crash when these reports are generated.

To my limited knowledge, it means that the Graal app is sending around 350 times more wakeup signals than permitted for any app. Is anyone able to give any further details as to what this means?

Update
GraalOnline Zone causes the same error, I have not tested Era or Old West, but expect them to be the same too. Other apps do not seem to do this. I will also run tests on Android OS to see if the same occurs there.

I'm sure Dusty can fix game errors from the App its self and not in game errors that this thread is specifically made for.

I know you're not dumb, but try to contact Stefan. I heard he made the applications

Dusty 01-05-2015 07:54 AM

Quote:

Posted by Ash Ketchum (Post 532882)
I'm sure Dusty can fix game errors from the App its self and not in game errors that this thread is specifically made for.

I know you're not dumb, but try to contact Stefan. I heard he made the applications

I'm going to assume Midora is aware of the situation, I imagine she is providing us a detailed explanation to forward to upper management in hopes it will get a better response than just some player emailing them.

Mizochi 01-05-2015 11:17 PM

I had someone tell me I was lag blocking today even though i always have a really low ping. I realized afterwards I was invincible because I pressed the lock key on my phone. I would consider thisba pretty large exploit. If it helps I am on galaxy s2 gingerbread 2.6

Dusty 01-06-2015 12:29 AM

Quote:

Posted by Mizochi (Post 533056)
I had someone tell me I was lag blocking today even though i always have a really low ping. I realized afterwards I was invincible because I pressed the lock key on my phone. I would consider thisba pretty large exploit. If it helps I am on galaxy s2 gingerbread 2.6

The lock key? Elaborate?

Mizochi 01-06-2015 02:21 AM

If I hit the lock button(power button) on side of phone and turn off screen in a pvp zone i became 100% immune to hits as long as my screen was locked

Edit: You can't be passed through either

4-Lom 01-06-2015 04:53 AM

Speaking of locks.. the keyblock furniture item (handle furniture store) tends to 'forget' the password after a while. I regularly have it happen that the password, even if entered correctly, does not get accepted. I think it might have to do with multiple players attempting to use it simultaneously, but not sure.

Ramone 01-09-2015 07:06 PM

Guild Tag Glitch
 
So I'm not really sure how to approach this one. If a player is wearing a tag at a tower, and then leaves that guild, he can sometimes pk that guild while wearing no tag without taking damage. I've seen it happening a few times.

Dusty 01-09-2015 07:20 PM

Quote:

Posted by Ramone (Post 534216)
So I'm not really sure how to approach this one. If a player is wearing a tag at a tower, and then leaves that guild, he can sometimes pk that guild while wearing no tag without taking damage. I've seen it happening a few times.

Well the good news is I think I know exactly why this is happening. The bad news is I'm not sure what the best way to fix it would be. If you have members in your guild going off-tag and then attacking you and not being able to be damaged, perhaps the guild should reconsider their membership.

Ramone 01-09-2015 07:22 PM

Quote:

Posted by Dusty (Post 534223)
Well the good news is I think I know exactly why this is happening. The bad news is I'm not sure what the best way to fix it would be. If you have members in your guild going off-tag and then attacking you and not being able to be damaged, perhaps the guild should reconsider their membership.

it's usually done by players who just join the guild only for this glitch to pk the guild. i've only seen it a few times.

Mizochi 01-10-2015 01:02 PM

I can also vouch for this glitch as its happening fairly frequently to our guild now
Still cant figure out how exactly it works but when a player is kicked/leaves sometimes they get immunty to sub guilds


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