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Graalians (https://www.graalians.com/forums/index.php)
-   GraalOnline Era (https://www.graalians.com/forums/forumdisplay.php?f=13)
-   -   Apple In-App purchase refund (https://www.graalians.com/forums/showthread.php?t=14786)

BboyEatsbacon 01-30-2013 08:26 PM
Hmm, you might want to take a look at the terms of service and code of conduct.

Quote:
Posted by GraalOnline Code of Conduct
GraalOnline reserves the right to make modifications to any and all game content and rules at any time, without notice. GraalOnline has the responsibility to preserve the balance of the game for the majority of the players. Therefore, GraalOnline will routinely add new content, rules, modify existing rules, and even go back and change new content that did not function as expected. These changes can impact your character in a variety of ways. If you feel that the change unfairly penalizes your character, or your character type, given the requirements of balance, challenge, and the general good of the game, then you may make your views known to GraalOnline via GraalOnline Forum. It should be understood, however, that GraalOnline maintains a longer range view which may be in conflict with short-term and character-specific interests, but GraalOnline will always attempt to make the best decision for the overall good of the game.
Read it up at http://www.graalonline.com/docs/conduct?page=3#updates

You can not take this up any further than a thread because it would get no where. It's not like Eurocenter hasn't thought of this infraction before, therefore it is now stated in their CoC.

Richard 01-30-2013 08:39 PM
Thats fine 'bboy' what they did is a perversion of that clause. I'm not sure how they expect to get away with charging the amount they do and still keeping the agreement. At any rate iEra users do not login directly through the website so it's pretty easy to see how an average user would miss it, don't you agree?

And thank you, you already did part of my research for me.

islander13 01-31-2013 02:15 AM
Quote:
Posted by BboyEatsbacon (Post 289714)
Hmm, you might want to take a look at the terms of service and code of conduct.



Read it up at http://www.graalonline.com/docs/conduct?page=3#updates

You can not take this up any further than a thread because it would get no where. It's not like Eurocenter hasn't thought of this infraction before, therefore it is now stated in their CoC.
Ah, yes. Thank you for being the ONLY person to have actually provided a valid answer.

iHot 01-31-2013 02:22 AM
Quote:
Posted by Richard (Post 289042)
During the next couple of days (maybe weeks) I will be researching what the App Store deems as 'fair' in terms of in-app purchases and modifying the behavior of what you expected to purchase and what was done to it weeks or months later.

I'm sure there's some sort of blanket provision in the agreement that says that developers are able to change the the item you've purchased but to what degree.. i'm not sure.

A word to the developer, STOP charging such a premium for the guns in-game and then nuking them months later. It's sloppy, irresponsible and reflects just how much thought and effort goes into the game; when it comes to the guns you guys are a mess.

I'm also actually surprised about just how passive everyone is on this subject.
They're trying to make the game fair for everyone.

BboyEatsbacon 01-31-2013 02:24 AM
Quote:
Posted by Richard (Post 289721)
Thats fine 'bboy' what they did is a perversion of that clause. I'm not sure how they expect to get away with charging the amount they do and still keeping the agreement. At any rate iEra users do not login directly through the website so it's pretty easy to see how an average user would miss it, don't you agree?

And thank you, you already did part of my research for me.
The players do login straight through the website, as they login through an indirect subdomain (loginera1.graalonline.com). While the Code of Conduct is not displayed right in your face in iEra, you must still take it into account if you wish to bypass any kind of lawsuit or change to Eurocenter's ways. As they have it stated for all of GraalOnline, all players must abide to it, seen or not.

Richard 01-31-2013 02:51 AM
Im sorry.. Wha-? No you absolutely do not need to take anything into account. That's why companies display a terms and conditions statement for you to accept.

Who taught you business law?

Chris Zephlyn 01-31-2013 02:55 AM
Quote:
Posted by Alpho (Post 289701)
You guys are all stupid. Nothing will be changed.
:) Alpho just said it all in just 9 words.

BboyEatsbacon 01-31-2013 04:15 AM
Quote:
Posted by Richard (Post 289957)
In sorry.. Wha-? No you absolutely do not need to take anything into account. That's why companies display a terms and conditions statement for you to accept.

Who taught you business law?
Ya, thirteen and obv studied business law already....

Anyway, yes they display their TERMS but not their CoC. You can see the same for RuneScape and other major games.

Era News 01-31-2013 05:01 AM
Quote:
Posted by lord greg (Post 289640)
You do get it and it changes. That's like buying a car and after a few years it doesn't work properly and claiming it was fraud.
But in-game guns cant all of a sudden break down simultaneously, and this wasnt even a couple of years, more like a couple of months.

Quote:
Posted by flamecrow (Post 289641)
or buying an app in the appstore that gets a patch or update, and you not liking the new/modified app features.
That is the most invalid argument ive ever read, how can you compare a gun that was meant to be giving you an advantage over other players to another game.

Quote:
Posted by BboyEatsbacon (Post 289714)
Hmm, you might want to take a look at the terms of service and code of conduct.



Read it up at http://www.graalonline.com/docs/conduct?page=3#updates

You can not take this up any further than a thread because it would get no where. It's not like Eurocenter hasn't thought of this infraction before, therefore it is now stated in their CoC.
We could still argue that no where in game, not even a warning before buying the gun, it is shown.

Quote:
Posted by Alpho (Post 289701)
You guys are all stupid. Nothing will be changed.
Shut up and go make another unfair gang house.

VendettaDaOne 01-31-2013 10:00 AM
Quote:
Posted by Alpho (Post 289701)
You guys are all stupid. Nothing will be changed.
Generalizing? You sound so immature. And we are in a democraty, everybody is allowed to say their opinion without somebody calling them "stupid". It's funny how almost all your posts on graalians are negatives. I'm sure you'll be the person bringing Delteria down by your rude attitude.

LavaClaw 01-31-2013 11:05 AM
Quote:
Posted by VendettaDaOne (Post 290138)
Generalizing? You sound so immature. And we are in a democraty, everybody is allowed to say their opinion without somebody calling them "stupid". It's funny how almost all your posts on graalians are negatives. I'm sure you'll be the person bringing Delteria down by your rude attitude.
haha

Robert. 02-03-2013 05:33 PM
Quote:
Posted by VendettaDaOne (Post 290138)

Generalizing? You sound so immature. And we are in a democraty, everybody is allowed to say their opinion without somebody calling them "stupid". It's funny how almost all your posts on graalians are negatives. I'm sure you'll be the person bringing Delteria down by your rude attitude.
It's because some people dream too much...
You guys should think before posting stuff that will never happen.

xCLOSEx

flamecrow 02-04-2013 11:25 PM
Quote:
Posted by Era News (Post 290021)
That is the most invalid argument ive ever read, how can you compare a gun that was meant to be giving you an advantage over other players to another game.
You missed my point. My point is, a virtual good was purchased and later changed/altered.

However, if you really think about it..when players buy the gralat packs they are buying a consumable item. What they do with the gralats they purchased is now irrelevant because in apple's eyes you bought consumables (gralats) and not a non-consumable item (gun). Perhaps you may want to look into Apple's policy revolving virtual currency or intermediary currencies.

Quote:
Consumable
A consumable In-App Purchase must be purchased every time the user downloads it. One-time services, such as fish food in a fishing app, are usually implemented as consumables.

Non-Consumable
Non-consumable In-App Purchases only need to be purchased once by users. Services that do not expire or decrease with use are usually implemented as non-consumables, such as new race tracks for a game app.

teddy swag 02-06-2013 08:31 AM
2 say if there refund that going 2 be a scam 2 ez buy something and get ur money back done as simple

PoeticFolly 02-06-2013 09:07 AM
Although I think that they really should look into the guns a lot more before they release them, flamecrow makes a point. You're buying gralat packs. With that you can get whatever you would like. However, you aren't buying a gun. It's not possible to buy a gun with real money. Once you buy the gralat packs they're in your own hands to buy what you want. They didn't force you to buy the gun. I'll look more into the situation when I get home from school tomorrow.


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