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-   -   Admin Response? (https://www.graalians.com/forums/showthread.php?t=19445)

teddy swag 06-24-2013 06:31 PM

Quote:

Posted by ReBorn (Post 375510)
That kinda what a PR does host events and answer question

Ok answer this


If u get spammed by 1800 people and all there question are important would u answer them all

Also some admin should get fired they play around and never help

Jeni<3 06-24-2013 07:46 PM

Quote:

Posted by ReBorn (Post 375477)
Are you sure it's not a popularity contest because I know many people who ask very important question and never get a response
Off Topic-Justing asking but I know someone who got a very rare item for their bday from a admin just because it was his Birthday so if he gets a item for his birthday why is no one else allow to get one

I shared info on another thread explaining that staff cannot give items, our accounts are scripted in a way that we cannot drop anything but an ec and then only in the Event House. Most staff members have a personal ios account and are players just like you. They obtain items on this account in the same manner everyone does by purchasing at a shop, auction, or trading. If a staff member chooses to give items to friends from this account, it is allowed and no different than you gifting an item to your friend out of your personal inventory.

R o g u e 06-24-2013 07:51 PM

First reason they can just say Clear PMs simply.
But I think some Admins like you said don't even help abuse the power I see Admins do it 24/7 it's like they don't even try to look at one.
Can't they make like a special job for ppl who like to help they will be like admins except not having the power to host events just answer question and u really won't worry about spam since its pointless because they can't host events just answer question

Quote:

Posted by Jeni<3 (Post 375570)
I shared info on another thread explaining that staff cannot give items, our accounts are scripted in a way that we cannot drop anything but an ec and then only in the Event House. Most staff members have a personal ios account and are players just like you. They obtain items on this account in the same manner everyone does by purchasing at a shop, auction, or trading. If a staff member chooses to give items to friends from this account, it is allowed and no different than you gifting an item to your friend out of your personal inventory.

What about that guy who got the nub head on a spear he wasn't a admin but said he got it for a bday gift?

Jeni<3 06-24-2013 07:53 PM

Quote:

Posted by teddy swag (Post 375525)
Ok answer this


If u get spammed by 1800 people and all there question are important would u answer them all

Also some admin should get fired they play around and never help

Honestly I can say there is NO WAY I would personally get to every player if 1800 pmed me with an issue. Seriously. Bottom line is we do our best and we can all help each other by using some of the available resources that I listed for you earlier in this thread. If every player thinks of us as their own personal "era wiki" we would never be able to get through pms and help people who really need it and have no other venues. Just think before you pm, if you sincerely need help and have already at least attempted to use another resource for an answer, by all means contact us. I would tell you though that 80% or more of my pms are people wanting to chat, asking for items/events/auctions/dolls/statues, asking questions about unreleased items or areas (which we are not permitted to discuss), or general questions they could answer by looking at the map or reading news.

On your second comment, if you have a concern about a staff member you are requested to email that information in so it can be researched. There are always two sides to every story but fortunately our activity is logged so it is quite easy to get to the bottom of issues.

Johnaudi 06-24-2013 07:56 PM

Just contact us on the official forums for help.

Kitty A Phoenix 06-24-2013 07:59 PM

Firstly, if you gave a player admin-like powers whom seemed like they wanted to help, but actually didn't, you'd have to worry about making this job due to power abuse. Secondly, you can already answer questions off of your player account, I am always glad to help with any questions just like a member of the PR staff. So, in conclusion, making a job like this is absolutely pointless.

R o g u e 06-24-2013 09:25 PM

Like I said they won't have admin power ._.

Era News 06-24-2013 09:46 PM

Most server on the computer have FAQs ( to deal with question answering) and PRs (to deal with the naughty players) . FAQs have limited power to sometimes even none, PRs have nearly all. After FAQs are introduced PRs can turn pms from friends only on an go deal with the bad players, patrol or host events. It would be a great way to balance everything in IMO.

Kitty A Phoenix 06-24-2013 11:34 PM

Quote:

Posted by ReBorn (Post 375660)
Like I said they won't have admin power ._.

You said they wouldn't have the power to host events... But let's not argue over something that's irrelevant. I was just stating my opinions after reading what you had posted.

fsh 06-25-2013 12:00 AM

yeah I pm'd 8 different staff a question and no response, finally got a response from snk for once lol

R o g u e 06-25-2013 03:17 AM

Quote:

Posted by Kitty A Phoenix (Post 375733)
You said they wouldn't have the power to host events... But let's not argue over something that's irrelevant. I was just stating my opinions after reading what you had posted.

Ok sorry I should have made its specific my bad.I should have said they would t have any admin ability so they will be like Offical People who answer question like many stated I can just use the new forums so sorry.

Ventus277 06-25-2013 04:25 AM

I could always get Dan to respond :P I rarely see him on sadly.

xander 06-25-2013 11:24 AM

solution: fire lazy ass staffs.

R o g u e 06-25-2013 06:05 PM

Quote:

Posted by xander (Post 376066)
solution: fire lazy ass staffs.

Yes I agree who else?

SpyN64 06-29-2013 01:51 PM

True.


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