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-   -   Bug Reporting (https://www.graalians.com/forums/showthread.php?t=7835)

Toxic 07-12-2014 06:01 AM

I still see people doing the identifying glitch.

Kendama 07-12-2014 06:14 AM

Sometimes when I play, the game stops loading for a couple seconds and the only person who can move is myself. It seems everyone else gets stuck in place and sometimes everyone disappears at the same time altogether. Then after a long pause they usually return or the game crashes. This also causes screens to not load and I can't enter any new areas like buildings or caves that I wasn't already in. I think the game is broken :/

Toxic 07-12-2014 06:22 AM

Quote:

Posted by Kendama (Post 488838)
Sometimes when I play, the game stops loading for a couple seconds and the only person who can move is myself. It seems everyone else gets stuck in place and sometimes everyone disappears at the same time altogether. Then after a long pause they usually return or the game crashes. This also causes screens to not load and I can't enter any new areas like buildings or caves that I wasn't already in. I think the game is broken :/

THAT HAPPENS WAY TOO MUCH TO ME

CM 07-12-2014 06:22 AM

Quote:

Posted by Natso (Post 482866)
Ok not sure if this is a bug , but on my ios device sometimes I serch for a guild and when I press go it sends me back to the main guild menu , I have to perform the Serch multiple times for it to work ( does not happen every time but very often )

I have experienced this problem as well. Sometimes when I try to search for a guild in the database, it just sends me right back to the main guild menu and I have to re-type the guild name. Sometimes it will happen 2-4 times in a row before it actually searches for the guild name and it's really annoying. Could you try to see what's causing this?

Toxic 07-12-2014 06:31 AM

Quote:

Posted by CM CM (Post 488847)
I have experienced this problem as well. Sometimes when I try to search for a guild in the database, it just sends me right back to the main guild menu and I have to re-type the guild name. Sometimes it will happen 2-4 times in a row before it actually searches for the guild name and it's really annoying. Could you try to see what's causing this?

This happens a lot more on PC with me then iDevice.

Narcosis 07-13-2014 01:12 AM

Quote:

Posted by Dusty (Post 482238)
Should be fixed now. Thanks for reporting.

Thank you very much for fixing this issue, along with other issues you've fixed recently (like being warped out of the box room in the bandit cave when you die). It's very nice knowing that someone is listening and taking measures to fix these bugs.

However, can we get back to the 2-3 sec freeze issue? It could very well be my imagination, but it almost seems as though it's getting worse. I've experienced this a lot lately and I've definitely noticed certain times when it happens. Someone mentioned that the freeze seems to occur when a new character (or characters) appear on your screen. I think there's a lot of validity to this. For example, when I'm bee farming in the spot to the right of Brothers soccer shop; The only time I ever experience the 2 second freeze is when someone new walks onto the screen. It never happens when I'm alone or even when there's other people standing around. This seems to be the one consistent factor in this bug. For whatever reason, when the game loads new characters on the screen, it'll sometimes freeze everything for 2 to 3 seconds. As has been pointed out, this is a client-side issue. And it hasn't always happened. I can't say when it started because I quit Graal for 2 years or so and this bug has been occurring since I started playing again 2 months back. Please, please look further into this issue. I know I don't just speak for myself when I say this severely gets in the way of me fully enjoying my Graal Classic experience.

My specs:

iPhone 4S
IOS 7.1
Latest version of Graal

Dusty 07-13-2014 01:30 AM

Someone feedbacked that it was also happening when they played Zone, so I'm skeptical as to whether it's anything that can be fixed on the server.

pat 07-13-2014 02:48 AM

I'm not sure if this was already reported as I didn't read the previous posts lol, but I noticed some bugs on Facebook client.

First is that the dragonfly's shadow shows as double of the dragonfly sprite, blurred, and it only shows as normal when facing right.
http://i.imgur.com/I6TKFab.png?1

And I also noticed that the church in York Town is not showing, I tried relogging but it still doesn't show the image.
http://i.imgur.com/HuPgoxE.png?1

These bugs only show on Facebook but not on iOS client.

Dusty 07-13-2014 04:20 AM

Quote:

Posted by pat (Post 489164)
I'm not sure if this was already reported as I didn't read the previous posts lol, but I noticed some bugs on Facebook client.

First is that the dragonfly's shadow shows as double of the dragonfly sprite, blurred, and it only shows as normal when facing right.

Fixed, dragonflies now have a predefined shadow for Facebook users.

Quote:

Posted by pat (Post 489164)
And I also noticed that the church in York Town is not showing, I tried relogging but it still doesn't show the image.
These bugs only show on Facebook but not on iOS client.

Should be fixed now, hopefully?

twilit 07-13-2014 04:36 AM

Quote:

Posted by Kendama (Post 488838)
Sometimes when I play, the game stops loading for a couple seconds and the only person who can move is myself. It seems everyone else gets stuck in place and sometimes everyone disappears at the same time altogether. Then after a long pause they usually return or the game crashes. This also causes screens to not load and I can't enter any new areas like buildings or caves that I wasn't already in. I think the game is broken :/

-If everyone on your screen freezes, but you are able to move; that is just a client lag spike.

-If your screen freezes, and you are NOT able to move; that is the problem most mobile device users have been experiencing for several months.

-When "everyone disappears at the same time;" I think that only happens in overcrowded areas. It only happens to me in graal city.

-When you say menus wont load, and you cant enter buildings; that means youre disconnected. Its been happening to me randomly too lately; Just restart the app.

-And on top of that, Ive been noticing signs of server lag; laggy baddies, random occasions where it takes several seconds for people to warp after dying in a tower, etc.

Narcosis 07-14-2014 05:41 AM

Quote:

Posted by Dusty (Post 489147)
Someone feedbacked that it was also happening when they played Zone, so I'm skeptical as to whether it's anything that can be fixed on the server.

Can anyone confirm or deny if this freeze issue also affects Zone? It's not an issue on Era, I can tell you that.

Dusty 07-14-2014 08:58 AM

Quote:

Posted by Narcosis (Post 489678)
Can anyone confirm or deny if this freeze issue also affects Zone? It's not an issue on Era, I can tell you that.

The thing is it's not reliably able to be reproduced, meaning there is some unknown factor coming into play. For example, people say reinstalling Classic fixes it and then it eventually returns.

When it's being reported on iOS and such that's a good thing. The iDevices aren't diverse in hardware like Android/PCs. That means it should be able to be narrowed down on whether it's a hardware issue or not.

But I have an iPad2, and I've seen plenty of people report that it happens on their iPad2... and I can't reproduce it. Considering it's such a very specific issue that occurs somewhat randomly in very quick bursts makes it difficult for me to narrow down when I can't personally experience it and try to narrow it down.

Darklink 07-14-2014 11:06 PM

Sorta random, not sure if it's a bug, but, the christmas tree furniture item doesn't have the option to change it's layer

Dusty 07-14-2014 11:18 PM

Quote:

Posted by Darklink (Post 489871)
Sorta random, not sure if it's a bug, but, the christmas tree furniture item doesn't have the option to change it's layer

This is intentional. Some furniture wouldn't work if you could change their layer(because the furniture itself relies on other items having an appropriate layer).

Narcosis 07-14-2014 11:27 PM

While we're talking about furniture and layering, the floating red & white tire thing (that was sold at Nexus some time ago, and you can see in Oasis, although not purchase) has this issue where it automatically defaults to layer 1 (which screws it up since all chair-type items need to be set to layer 0 otherwise they appear on top of the character). I switch it to layer 0, but when I enter my house and come back out, it goes back to layer 1.

The heart pot furniture item has a similar problem (except it reverts back to the first layer the moment you de-select it), although I'm thinking this might be intentional. If it is, it would be nice if you guys could just remove the layer option from this piece of furniture.


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