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-   Classic Future Improvements (https://www.graalians.com/forums/forumdisplay.php?f=26)
-   -   Bug Reporting (https://www.graalians.com/forums/showthread.php?t=7835)

Droid 09-06-2015 08:09 PM

Was going to buy some gralats, and the server was a bit laggy, and I did not get the "Thanks for your purchase! 8000 Gralats have been added to your account" popup message. Yet I have received the order email from Amazon because I buy them on my kindle. Never had this before, can I get my gralats please?
@Rufus
@Dusty
@Colin
Edit: Relogged multiple times hours after, and still haven't been credited with my gralats.

Striken 09-06-2015 11:49 PM

Quote:

Posted by Droid (Post 611987)
Was going to buy some gralats, and the server was a bit laggy, and I did not get the "Thanks for your purchase! 8000 Gralats have been added to your account" popup message. Yet I have received the order email from Amazon because I buy them on my kindle. Never had this before, can I get my gralats please?
@Rufus
@Dusty
@Colin
Edit: Relogged multiple times hours after, and still haven't been credited with my gralats.

I heard from others purchasing gralats wasn't really working for them. Maybe it's a bug in the system possibly?

Also, http://www.graalians.com/forums/showthread.php?t=4029

Brick 09-07-2015 05:16 AM

Quote:

Posted by Droid (Post 611987)
Was going to buy some gralats, and the server was a bit laggy, and I did not get the "Thanks for your purchase! 8000 Gralats have been added to your account" popup message. Yet I have received the order email from Amazon because I buy them on my kindle. Never had this before, can I get my gralats please?
@Rufus
@Dusty
@Colin
Edit: Relogged multiple times hours after, and still haven't been credited with my gralats.

I believe you're supposed to email [email protected] with your graal ID and a copy of the receipt.

Rufus 09-07-2015 01:49 PM

Quote:

Posted by Brick (Post 612154)
I believe you're supposed to email [email protected] with your graal ID and a copy of the receipt.

Yeah do this, they can look it up.

Droid 09-07-2015 09:08 PM

Quote:

Posted by Rufus (Post 612218)
Yeah do this, they can look it up.

How long could this take? :/

Kosiris 09-07-2015 09:23 PM

Quote:

Posted by Droid (Post 612305)
How long could this take? :/

not long, I've had a similar issue and they helped me 6-7 hours after I submitted the ticket and provided the receipt

Droid 09-07-2015 09:50 PM

Quote:

Posted by Kosiris (Post 612309)
not long, I've had a similar issue and they helped me 6-7 hours after I submitted the ticket and provided the receipt

Well, I sent the above picture of the Amazon confirmation email and I haven't had a response still.

LiA 09-10-2015 03:12 AM

Has there been any updates at all to the tag bug glitch, where it makes the person invincible? Reporting doesn't seem to work at all when it comes to that bug abuse(certain ppl are intentionally using it), and it makes the glitched person cheat with pks because no one can kill them.

Bryan* 09-20-2015 07:14 AM

Currently playing Classic on iPhone 5S (iOS9) and whenever I get a text message or any notification, my entire screen turns white and everyone around me disappears. Has occurred 4 times already

fp4 09-20-2015 04:07 PM

Quote:

Posted by Bryan* (Post 615655)
Currently playing Classic on iPhone 5S (iOS9) and whenever I get a text message or any notification, my entire screen turns white and everyone around me disappears. Has occurred 4 times already

This sounds like a client bug which will likely take an app update to fix.

Bryan* 09-20-2015 08:34 PM

Quote:

Posted by fp4 (Post 615711)
This sounds like a client bug which will likely take an app update to fix.


Alright thanks for clearing that up!

Nanner 09-21-2015 06:31 PM

I can't view the news' pictures. I'm on iPhone 6 if that matters.

Dusty 09-21-2015 06:34 PM

Quote:

Posted by Its_Nanner (Post 615971)
I can't view the news' pictures. I'm on iPhone 6 if that matters.

I haven't been able to for a while on Flash and iOS(iPad2, iOS8).

Zetectic 09-23-2015 12:49 AM

LOL I have 0 idea how. but i logged in to one of my account and I was at the old pyrat level, I didn't know it was still there!! Lol I assume I was doing the pyrat quest and went off.

LwMark 09-23-2015 01:30 AM

Quote:

Posted by Zetectic (Post 616258)
LOL I have 0 idea how. but i logged in to one of my account and I was at the old pyrat level, I didn't know it was still there!! Lol I assume I was doing the pyrat quest and went off.

A lot of the times if you log off on a discontinued map.. when u log back in you will still be at that map...I've done this in classic and ol west. I assume they just Remove access to the map..they just don't delete the map...but I've heard the major maps they remove I think they put a script now that when u log back it automatically warps u out...don't quote me but I think I read it somewhere...I always make sure to screen shot it for people that don't believe me an to be using a wep or item that was released after the map was closed down.


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