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Graalians (https://www.graalians.com/forums/index.php)
-   GraalOnline Era (https://www.graalians.com/forums/forumdisplay.php?f=13)
-   -   For snk (https://www.graalians.com/forums/showthread.php?t=17549)

Stabbar 04-30-2013 03:07 AM
For snk
 
Snk I have currently lost my account password and I have no way to access it.I have two account but I have put to much time and effort on the other this account.I have emailed you a couple time but I haven't gotten anything back.I was wondering if you can emerge it with my current email or at least give me the 70k gralats and spar wins I have on there.Please and Thank you

DragonRider 04-30-2013 03:17 AM
LOL

MonicaLewinsky 04-30-2013 03:17 AM
You haven't included any crucial information in this post. Like your graal id, your email, or proof it is your account.

Stabbar 04-30-2013 03:32 AM
I would rather message him that kind of information if I have too I will

It's email is [email protected] it's device I'd:Graal822201

BabyGhost 04-30-2013 03:42 AM
Just don't tell people your email that is used for Graal. It's practically like giving away the password to your account.

DragonRider 04-30-2013 04:06 AM
Quote:
Posted by BabyGhost (Post 341305)
Just don't tell people your email that is used for Graal. It's practically like giving away the password to your account.
Unless you get perform a dictionary attack and they use a common password, no, it isn't like giving out your password.

Jester Lapse 04-30-2013 04:10 AM
Quote:
Posted by BabyGhost (Post 341305)
Just don't tell people your email that is used for Graal. It's practically like giving away the password to your account.
my email is [email protected]


go wild

#14 Smoke 04-30-2013 04:51 AM
I have a question for snk as well about business. Further broadening the graal community and platforms. Please email asap. It is a grand idea and will definitly get customers because the amount of games on the platform is low and you will be an instant hit.

Yog 04-30-2013 04:57 AM
Quote:
Posted by #14 Smoke (Post 341366)
I have a question for snk as well about business. Further broadening the graal community and platforms. Please email asap. It is a grand idea and will definitly get customers because the amount of games on the platform is low and you will be an instant hit.
What's in it for me?

#14 Smoke 04-30-2013 05:04 AM
Quote:
Posted by Yogurt (Post 341376)
What's in it for me?
Maybe nothing. Maybe something if ya have the right device. '_'

Yog 04-30-2013 05:50 AM
Quote:
Posted by #14 Smoke (Post 341383)
nothing.
Ripoff. I want what I was promised.

Rockstar 04-30-2013 07:48 AM
Goodluck, is all I can say...

#14 Smoke 04-30-2013 01:06 PM
Quote:
Posted by Yogurt (Post 341412)
I want what I was promised.
You were promised nothing. Nothing i say! :3

MonicaLewinsky 04-30-2013 01:16 PM
Quote:
Posted by Jester Lapse (Post 341331)
my email is [email protected]


go wild
Have you got the black people meet emails recently?

Zay 04-30-2013 03:25 PM
Have you tried either one of these?:
1.Forum pm him and NOT create some useless thread
Or
2.Wait for an email back or if your impatient , try one of these :
1.Spam a PR
Or
2.Pm an online vacant PR

Good luck . Refer to the suggestions above

Jeni<3 04-30-2013 04:04 PM
Nooooo PR spam lol....why do y'all keep suggesting that? For example, I cannot do account transfers so spamming me on that topic just forces me to tell you that I personally cannot help you. Spamming me for events or auctions (which by the way are not requirements for PRs to do) does not make me want to rush over and host either. Be considerate with this spam stuff please. One last note, it is fine if you wanna just say hey once but not 50 times in a row and if you have a question by all means, ask. You don't have to ask if you can ask a question. Every spam and unnecessary pm makes it that more difficult to answer all pms and address people who truly need assistance :)

#14 Smoke 04-30-2013 05:46 PM
Yay Jeni! Hi :3

I shall attempt to pm him.

Nevermind. He blocks pms. >:(

PumaD 04-30-2013 06:47 PM
[email protected]

[email protected]

There you go!

#14 Smoke 04-30-2013 08:07 PM
Quote:
Posted by PumaD (Post 341662)
Emailed em both. Thanks!

#14 Smoke 05-01-2013 03:12 AM
But ya know. It seems as though he doesnt want to have personal conversations with players...or is that just me?

poorface 05-01-2013 03:56 AM
Quote:
Posted by #14 Smoke (Post 341949)
But ya know. It seems as though he doesnt want to have personal conversations with players...or is that just me?
I personally don't know him, but I don't think he would avoid the players. He listens to our concerns and if he doesn't answer, he probably doesn't have the time, after all, he has to manage a server and deal with his life outside of graal at the same time.

Yog 05-02-2013 06:08 AM
Quote:
Posted by poorface (Post 341990)
I personally don't know him, but I don't think he would avoid the players. He listens to our concerns and if he doesn't answer, he probably doesn't have the time, after all, he has to manage a server and deal with his life outside of graal at the same time.
I have an actual problem that he has helped others with, yet he ignores me.

Stabbar 05-02-2013 06:30 AM
I have emailed them both and waited for a week lol I am waiting

Yog 05-02-2013 06:47 AM
Quote:
Posted by Stabbar (Post 342578)
I have emailed them both and waited for a week lol I am waiting
I've emailed 'em seven times, PMed six PRs, sent Feedback five times, and after a month, nothing...

Good luck, you'll need it.

K!LLA KEV 05-02-2013 07:07 PM
Quote:
Posted by Yogurt (Post 342582)
I've emailed 'em seven times, PMed six PRs, sent Feedback five times, and after a month, nothing...

Good luck, you'll need it.
if you havent figured it out yet, they dont care.

Vendetta 05-02-2013 07:07 PM
Quote:
Posted by K!LLA KEV (Post 342834)
if you havent figured it out yet, they dont care.
This.

Yog 05-03-2013 06:12 AM
Quote:
Posted by K!LLA KEV (Post 342834)
if you havent figured it out yet, they dont care.
You don't say?

Quote:
Posted by Jeni<3 (Post 341591)
Nooooo PR spam lol....why do y'all keep suggesting that? For example, I cannot do account transfers so spamming me on that topic just forces me to tell you that I personally cannot help you.
I have a legit problem that others have had sorted out in the past many times. I send an email and PMs once in a while, and wait patiently. If they don't even bother to reply, what other option do I have?

Quote:
Posted by Jeni<3 (Post 341591)
forces me to tell you that I personally cannot help you.
YOU have a position on the server. We need help. If you don't inform us on this in the first place, and instead just ignore us, of course we are gonna get mad. Why the hell is it a bad thing to force you to tell us that you don't have the power to help us? If you're a PR you should have directed us in the first place.

Quote:
Posted by Jeni<3 (Post 341591)
who truly need assistance :)
I truly need assistance. I have an unidentified account I haven't used in two years, and I no longer have access to it. Waiting patiently for a month has not worked so far, but I'm still trying.

Don't be surprised if I start spamming in a bit.

I don't get any replies through PMs or emails. It's driving me insane.

PoeticFolly 05-03-2013 06:18 AM
Quote:
Posted by Zay (Post 341565)
Have you tried either one of these?:
1.Forum pm him and NOT create some useless thread
you can't forum pm snk

Yog 05-03-2013 06:18 AM
Quote:
Posted by PoeticFolly (Post 343213)
you can't forum pm snk
You can't PM him, period.

Talon 05-03-2013 07:39 AM
Quote:
Posted by DragonRider (Post 341325)
Unless you get perform a dictionary attack and they use a common password, no, it isn't like giving out your password.
>Unless you get perform a dictionary attack
>Unless you get perform a dictionary
>you get perform a dictionary
>you get perform a
>get perform

real

RedBoy786* 05-03-2013 08:25 AM
lol

Jeni<3 05-04-2013 05:18 PM
Quote:
Posted by Yogurt (Post 343209)
You don't say?



I have a legit problem that others have had sorted out in the past many times. I send an email and PMs once in a while, and wait patiently. If they don't even bother to reply, what other option do I have?



YOU have a position on the server. We need help. If you don't inform us on this in the first place, and instead just ignore us, of course we are gonna get mad. Why the hell is it a bad thing to force you to tell us that you don't have the power to help us? If you're a PR you should have directed us in the first place.



I truly need assistance. I have an unidentified account I haven't used in two years, and I no longer have access to it. Waiting patiently for a month has not worked so far, but I'm still trying.

Don't be surprised if I start spamming in a bit.

I don't get any replies through PMs or emails. It's driving me insane.
I do respond to 95% of my pms unless I am hosting an event or auction. I even respond to a gazillion people saying hey so I am not suggesting I think I should not respond. I am just suggesting that spamming prs is not the best way to get help, at least with me. One, or maybe two pms is sufficient. If I cannot assist, I will tell you and refer you where you can get help. I am telling you right here though the identify process is there for a reason and that most prs cannot manage transfers, only senior prs or pra can.

Mejico Josh 05-04-2013 05:34 PM
Quote:
Posted by Jeni<3 (Post 343893)
I do respond to 95% of my pms unless I am hosting an event or auction. I even respond to a gazillion people saying hey so I am not suggesting I think I should not respond. I am just suggesting that spamming prs is not the best way to get help, at least with me. One, or maybe two pms is sufficient. If I cannot assist, I will tell you and refer you where you can get help. I am telling you right here though the identify process is there for a reason and that most prs cannot manage transfers, only senior prs or pra can.
Then put it in your status that 'i cant do account transfers' i can not belive you dont think too put that in or if that doesnt work put a sign in the start area saying what admins can and cannot do depending on there ranks

Jeni<3 05-04-2013 08:34 PM
Quote:
Posted by Mejico Jøsh (Post 343897)
Then put it in your status that 'i cant do account transfers' i can not belive you dont think too put that in or if that doesnt work put a sign in the start area saying what admins can and cannot do depending on there ranks
Well...the problem is basically we still need to learn about the issue to determine the best course of action. Most of the time it could be something basic a player neglected to do like approving device through the email or something. Best thing would be if players went to the identify house in front of start and make sure they do all steps prior to asking for help. I know personally I had more than one identified account and when I signed into one with the other accounts email it asked me if I wanted to transfer items, yes...boom and both accounts were combined into one. There will be exceptions but truly this should work for most players if they attempted to follow the steps in that house.

Yog 05-04-2013 11:40 PM
Two years ago identifying didn't exist.

MementoJoker 05-04-2013 11:46 PM
Quote:
Posted by Yogurt (Post 344040)
A year ago identifying didn't exist.
FTFY.

Yog 05-04-2013 11:48 PM
Quote:
Posted by CourierSix (Post 344044)
FTFY.
I'm implying I haven't played Graal in two years.

Jeni<3 05-05-2013 03:45 AM
Quote:
Posted by Yogurt (Post 344046)
I'm implying I haven't played Graal in two years.
Check out the identify house in front of start then, has good info :)

Yog 05-05-2013 05:05 AM
Quote:
Posted by Jeni<3 (Post 344171)
Check out the identify house in front of start then, has good info :)
Well, thanks, but nothing there was useful.

Vendetta 05-08-2013 11:48 PM
Quote:
Posted by Yogurt (Post 344046)
I'm implying I haven't played Graal in two years.
I have the exact same problem, on era and classic.

lord greg 05-09-2013 06:05 PM
Great thread name btw

cmx2us 05-09-2013 10:44 PM
Please direct these types of problems to [email protected]. Thank you! :D

Quote:
Posted by Jeni<3 (Post 343974)
Well...the problem is basically we still need to learn about the issue to determine the best course of action. Most of the time it could be something basic a player neglected to do like approving device through the email or something. Best thing would be if players went to the identify house in front of start and make sure they do all steps prior to asking for help. I know personally I had more than one identified account and when I signed into one with the other accounts email it asked me if I wanted to transfer items, yes...boom and both accounts were combined into one. There will be exceptions but truly this should work for most players if they attempted to follow the steps in that house.
True, jeni, along with the other members of the Player Relations staff team, reply to almost every message they receive, that is appropriate. If you need anything, message them, and if nobody is online to help you, email [email protected]. :blush:

Vendetta 05-09-2013 11:17 PM
Quote:
Posted by cmx2us (Post 347119)
Please direct these types of problems to [email protected]. Thank you! :D
It would help if I got a reply or just a message saying that they couldn't transfer my account.

Yog 05-10-2013 12:35 AM
Quote:
Posted by Jesus Freak (Post 347155)
It would help if I got a reply or just a message saying that they couldn't transfer my account.
I said the same thing quoting Jenni, but she said nothing in return about it.

Jeni<3 05-11-2013 05:50 AM
Quote:
Posted by Yogurt (Post 344231)
Well, thanks, but nothing there was useful.
Sorry that didn't work for you. Please send all details to [email protected]e account names and numbers as well as some background on why the identify process didn't allow you to complete what you needed to.

Yog 05-11-2013 08:56 AM
Quote:
Posted by Jeni<3 (Post 348057)
Sorry that didn't work for you. Please send all details to [email protected]e account names and numbers as well as some background on why the identify process didn't allow you to complete what you needed to.
Done this about four times now. I give up.

Jeni<3 05-11-2013 10:35 PM
Quote:
Posted by Yogurt (Post 348120)
Done this about four times now. I give up.
Private message me what you emailed and I will see what I can do to get someone to assist.

Yog 05-12-2013 01:57 AM
Quote:
Posted by Jeni<3 (Post 348492)
Private message me what you emailed and I will see what I can do to get someone to assist.
Through the forums, or Era?

Rotaruc 05-12-2013 01:59 AM
Quote:
Posted by K!LLA KEV (Post 342834)
if you havent figured it out yet, they dont care.
Yep.... emailed stefan about a week ago because i was told by multiple staff that he was the only one who could help me but no reply.

Jeni<3 05-12-2013 03:48 PM
Quote:
Posted by Yogurt (Post 348676)
Through the forums, or Era?
Well we gave it a shot....unfortunately your other account being inactive for 2 years and having udid faker made your merge a bit more complicated. Sending that info to the email as we discussed is your best bet. Sorry I wasn't able to process.


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