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-   -   Don't ever ask for a refund. (https://www.graalians.com/forums/showthread.php?t=23802)

Nelm 03-21-2014 03:58 AM

Don't ever ask for a refund.
 
Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.


TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

NeoZX 03-21-2014 04:06 AM

Jeez man..
Sorry..

GOAT 03-21-2014 05:30 AM

suckers come in all ages

Platinum 03-21-2014 05:35 AM

Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.

NeoZX 03-21-2014 05:59 AM

Quote:

Posted by Platinum (Post 461361)
Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.

Like Nintendo.
Which Nintendo could really benefit from; they're at rock bottom.
Hey could sue Graal for all of the Zelda heads and bodies.

GlazeyB 03-21-2014 07:43 AM

Quote:

Posted by NeoZX (Post 461367)
Like Nintendo.
Which Nintendo could really benefit from; they're at rock bottom.
Hey could sue Graal for all of the Zelda heads and bodies.

Parody, very much legal.

Torankusu 03-21-2014 12:56 PM

That's nothing, back when 2002 (graal kingdoms) started up, we were all told to create new accounts (ex: Torankusu_2002), upgrade them, and it would be our staff / dev account.

Well, as time passed, the gold did not lapse for obvious reasons, until one day it was banned for fraud. It was banned for 8 years until someone decided to unban it.

Either way, you need to log onto Graal Kingdoms, find Stephen idling there, and talk to him about it.

Tyler 03-21-2014 06:44 PM

Talk about a pain in the ass. Sorry to hear that happened to you.

Dusty 03-21-2014 07:11 PM

Depending on the medium of pay, you could get a refund from your card provider/paypal.

MidNight* Chill 03-21-2014 08:21 PM

Quote:

Posted by Nelm (Post 461329)
Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.


TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

Welcome to Graal, my friend.

I've been trying for months to get my server named. >.> They don't care.

optimuswhat 03-21-2014 08:49 PM

They probably spent your money on bread, which is why they won't refund it.

GlazeyB 03-21-2014 09:40 PM

Quote:

Posted by optimuswhat (Post 461463)
They probably spent your money on bread, which is why they won't refund it.

fixed that for you.

Shadeh13 03-21-2014 10:45 PM

Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

iHot 03-22-2014 01:04 AM

Quote:

Posted by Shadeh13 (Post 461487)
Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

You are terribly misinformed my friend.

5hift 03-22-2014 03:14 AM

Lmao.

I'd bet money's that someday Stefan'll take money from the wrong people and either wind up dead in an alleyway or have the hell sue'd out of him.

NeoZX 03-22-2014 04:50 AM

Quote:

Posted by GlazeyB (Post 461381)
Parody, very much legal.

Parody my ass.
I've seen sprites ripped.

Quote:

Posted by 5hift (Post 461542)
Lmao.

I'd bet money's that someday Stefan'll take money from the wrong people and either wind up dead in an alleyway or have the hell sue'd out of him.

yep...

Hadi 03-22-2014 06:44 AM

Quote:

Posted by Shadeh13 (Post 461487)
Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

lol you havent ever talked to stephan or see him post, ignorance isnt cool.

GlazeyB 03-22-2014 10:26 AM

Quote:

Posted by Hadi (Post 461595)
lol you havent ever talked to stephan or see him post, ignorance isnt cool.

ehhh, he's not wrong....

Ph8 03-22-2014 11:51 PM

You guys should really direct all of your pointless rage at Unixmad, not Stefan.

Also Stephan != Stefan.

Stephan is an arrogant and useless PWA.
Stefan is the guy you all talk about.

Nyte* 03-23-2014 12:52 AM

If it's linked to a credit card can't you chargeback?

Torankusu 03-23-2014 01:41 AM

Quote:

Posted by Nyte* (Post 461780)
If it's linked to a credit card can't you chargeback?

Yes, the problem is this:

Once he does that, it default bans his account (Even if it had previously paid-for-and-completely-unrelated-to-this-incident-GOLD access) labels it as fraudulent activity.

It is unlikely to get looked into, because, as I said, it DEFAULTS to Fraud.

doodleman171 03-23-2014 04:28 AM

Quote:

Posted by 5hift (Post 461542)
Lmao.

I'd bet money's that someday Stefan'll take money from the wrong people and either wind up dead in an alleyway or have the hell sue'd out of him.

They would be attacking the wrong person then. Stephane Portha (Unixmad) is the person you want. There was a page titled "Exposing Stephane Portha", but it was taken down.

DragonRider 03-23-2014 04:49 AM

Quote:

Posted by NeoZX (Post 461562)
Parody my ass.
I've seen sprites ripped.

Most of the Zelda-looking sprites I've seen are modified slightly so that they resemble Zelda but not enough to get them sued.

NeoZX 03-23-2014 05:59 AM

Quote:

Posted by DragonRider (Post 461827)
Most of the Zelda-looking sprites I've seen are modified slightly so that they resemble Zelda but not enough to get them sued.

Nintendo needs the money ATM, they'd sue for looking like Zelda.

Dusty 03-23-2014 06:18 AM

Quote:

Posted by NeoZX (Post 461835)
Nintendo needs the money ATM, they'd sue for looking like Zelda.

Ya, Nintendo is doing soooooo horribly.

NeoZX 03-23-2014 06:49 AM

Quote:

Posted by Dusty (Post 461838)
Ya, Nintendo is doing soooooo horribly.

They are.
Wii U is a little ahead the PS4, which has sold more in 4 months then the Wii u did in a year.

GlazeyB 03-23-2014 07:16 AM

Quote:

Posted by NeoZX (Post 461839)
They are.
Wii U is a little ahead the PS4, which has sold more in 4 months then the Wii u did in a year.

Forgot about the handleds.

Dusty 03-23-2014 09:05 AM

Quote:

Posted by NeoZX (Post 461839)
They are.
Wii U is a little ahead the PS4, which has sold more in 4 months then the Wii u did in a year.

Just because they're doing bad this gen with their console, doesn't mean they're hard for money. Gamecube did horrible as well, and it took a VERY long time for the PS3 to gain any sort of ground.

Nintendo can afford to make mistakes and still be very well off... especially since the Wii last generation sold so amazingly. Also, like was said above, they're still dominating the handheld market.

PoeticFolly 03-23-2014 10:15 AM

Quote:

Posted by NeoZX (Post 461839)
They are.
Wii U is a little ahead the PS4, which has sold more in 4 months then the Wii u did in a year.

Nintendo has more systems than just the Wii. They also own a whole entire baseball team, which if you ask me, they're doing pretty well.

Draco 03-23-2014 10:01 PM

Quote:

Posted by Nelm (Post 461329)
Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.


TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

Man, your just having a rough time bro...

MidNight* Chill 03-28-2014 04:13 PM

Quote:

Posted by GlazeyB (Post 461478)
Fixed that for you.

Fixed that for you. :)

Quote:

Posted by Dusty (Post 461857)
Just because they're doing bad this gen with their console, doesn't mean they're hard for money. Gamecube did horrible as well, and it took a VERY long time for the PS3 to gain any sort of ground.

Nintendo can afford to make mistakes and still be very well off... especially since the Wii last generation sold so amazingly. Also, like was said above, they're still dominating the handheld market.

I agree.

I mean, seriously... Who in the hell could think Nintendo "needs money"... They are still spending money from the first 3 Super Mario Bros....

Cudislagne 03-28-2014 11:16 PM

Quote:

Posted by MidNight* Chill (Post 463209)
Fixed that for you. :)



I agree.

I mean, seriously... Who in the hell could think Nintendo "needs money"... They are still spending money from the first 3 Super Mario Bros....

Made no sense but ok.

Crono 04-06-2014 02:52 PM

dat forum layout

Blueh 04-06-2014 03:35 PM

PACHUKA is j00r daddy!

Cadavre 04-06-2014 04:06 PM

Quote:

Posted by Ph8 (Post 461772)
You guys should really direct all of your pointless rage at Unixmad, not Stefan.

Also Stephan != Stefan.

Stephan is an arrogant and useless PWA.
Stefan is the guy you all talk about.

You're thinking of Stephen.

Unixmad = Stephane.
Stephane != Stefan

Unixmad is the douche in this scenario.

Crono 04-06-2014 05:44 PM

let's get the anti-unixmad ********** rolling, hnngh so good

GlazeyB 04-06-2014 06:36 PM

Dayum, dem hard deletes on viper.

Sariss 04-06-2014 06:56 PM

Quote:

Posted by GlazeyB (Post 465613)
Dayum, dem hard deletes on viper.

Yeah, I feel like this is one of those conspiracy movies.

GlazeyB 04-06-2014 07:00 PM

Quote:

Posted by Sariss (Post 465614)
Yeah, I feel like this is one of those conspiracy movies.

i think they just don't want him digging up an old horse.

Viper 04-06-2014 08:50 PM

Thanks for deleting all my posts. What was your rationale/reasoning? Did the French fascist midget threaten you with his "worldwide internet attorney"? If so you need to realize that his threats are lies in bad faith and none of the content is illegal. This has only encouraged me to re-upload it everywhere else. P.S. I save the thread info in html format and as screenshots. Liars and thieves are terrified of being exposed. Also if you want to do a cover-up on this why haven't you just pulled the whole thread, banned me, banned the guy that posted it and banned anyone who was critical of Stephane Portha? Are you guys newbies at censorship or something? It is a fact that what Stephane Portha is doing to hundreds of people is unethical, illegal and flat out thievery. This is not the first time it happened and it will not be the last...

GOAT 04-06-2014 10:02 PM

Haha sh1t got deleted without a trace. Its time for Graal iReborn. WHOS WITH ME????







just instigating :o

Talon 04-08-2014 10:28 PM

Quote:

Posted by Viper (Post 465638)
Thanks for deleting all my posts. What was your rationale/reasoning? Did the French fascist midget threaten you with his "worldwide internet attorney"? If so you need to realize that his threats are lies in bad faith and none of the content is illegal. This has only encouraged me to re-upload it everywhere else. P.S. I save the thread info in html format and as screenshots. Liars and thieves are terrified of being exposed. Also if you want to do a cover-up on this why haven't you just pulled the whole thread, banned me, banned the guy that posted it and banned anyone who was critical of Stephane Portha? Are you guys newbies at censorship or something? It is a fact that what Stephane Portha is doing to hundreds of people is unethical, illegal and flat out thievery. This is not the first time it happened and it will not be the last...

Hey there. First and foremost, I'd like to say that I do apologize for any inconvenience on their part and on our side. On my behalf, I feel we should express the fact that while we do not condone censorship, we deem accusatory and expository threads such as these inappropriate for discussion, especially considering that Graalians.com is simply an iGraal-centric fan forum and not the appropriate place for discussions such as these. While I'm sure a fair amount of us are indeed aware of suspicious activity outside of the game, and while this may be vital information for future reference, we simply don't feel it is a topic that should be discussed freely due to its very sensitive nature as it may present unhealthy development. We've had numerous topics concerning extremely similar subjects in the past, and it's gotten pretty stale at this point; as such, I will not delete the thread but rather lock it instead for personal and future reference. Again, I'm truly sorry for any inconvenience this may have caused you.

If you have any issues, do not hesitate to contact me or another moderator. Thanks.


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