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-   -   Should admins be required to put a note on bans? (https://www.graalians.com/forums/showthread.php?t=39783)

Rusix 10-09-2017 11:38 PM

Should admins be required to put a note on bans?
 
I'm asking this because the more and more people get banned for seemingly no valid reason at all, I think sometimes admins need to put a note of what they did wrong which may help stop the random bans.

My friend gold a while back got banned for absolutely no reason at all that would be valid and hid was labeled "Hacking/Cheating" when he was farming.I had such recorded on my screen that he was busy farming while we talked.

And tonight about 20 minutes ago before I made this, I got banned for 11 hours for "game disruption" when I was sparring. To which I honestly don't care it was NY last spar anyway and I was gonna sleep anyway and the ban will be over by tike I get to school tomorrow. It's the fact it made absolutely no sense at all, Only valid reason I think it could've been was some admin didn't like the fact I delay which I literally can't help and can't really do anything about. But I don't see how that could fall under "Game disruption"?


So, What do you think? Would admins having to be required to leave a small note of why they was banned reduce the possibility of someone being banned randomly? Or would it affect anything

Ximithie 10-09-2017 11:54 PM

Yes they should.

Elk 10-09-2017 11:56 PM

the problem is the system, it isnt made to display an excess amount of descriptions unfortunately

but i agree, reasons should be visible, its more professional

and if that is not the case, ban appeals through the supportcenter should be responded to in a quicker manner

Pokki 10-10-2017 12:27 AM

you got banned for game disruption because of your terrible lag/delay

Eugeen 10-10-2017 12:38 AM

I don't really see how this would help in any way.
The thing you're probably looking for is evidence of the incident being stored.
I doubt that anything other than text/messages is stored though

Rusix 10-10-2017 01:38 AM

Quote:

Posted by Pokki (Post 797982)
you got banned for game disruption because of your terrible lag/delay

Unless lag or delay is caused by a VPN, it never should get someone banned

Quote:

Posted by Eugeen (Post 797983)
I don't really see how this would help in any way.
The thing you're probably looking for is evidence of the incident being stored.
I doubt that anything other than text/messages is stored though

More of just a explanation, Like explaining what they did wrong, it would force admins to give a valid reason why such happened

Aguzo 10-10-2017 01:58 AM

they should. Don't think it would make a difference in your ban though. If their support center even bothers to reply, it'll just be an automated message.
Unless you have a gp as a friend, or you probably buy a lot of gralat packs, then you're better off waiting out the ban

If you're lucky, a gp might reply in some way

In the end, farming is such a sensitive topic right now. Apparently, if you miss an "are you still there?" message, you will get flagged. The thing is though, if you're watching a movie/netflix, and you keep tapping the screen, while the "are you there?" message pops up... that disconnects you. I probably did that 2-3 times, last week when I was using 3 accounts.

I was also testing the d/c screen a month ago, cause I was messing around with the allen wrench, I was forcing the game to disconnect me probably 10-20 times. It basically prevents any autoclickers and macros. I didn't know that you get flagged for missing the prompts, until today.

Last week though, I tried putting the sound on, so I wouldn't have to look at the screen, but that sword sound gets annoying when you're watching your show. If you have more than one device, you don't get the message at the same time, etc. Things happened

There should really be some sort of updated rulebook for these things. I for one didn't know that "chat blocking" was a thing (years ago)
I believe I got a warning for it, but I went right back to sards, and continued to reply to pms, whilst defending the doorway

Rusix 10-10-2017 02:06 AM

Quote:

Posted by Aguzo (Post 797989)
they should. Don't think it would make a difference in your ban though. If their support center even bothers to reply, it'll just be an automated message.
Unless you have a gp as a friend, or you probably buy a lot of gralat packs, then you're better off waiting out the ban

If you're lucky, a gp might reply in some way

In the end, farming is such a sensitive topic right now. Apparently, if you miss an "are you still there?" message, you will get flagged. The thing is though, if you're watching a movie/netflix, and you keep tapping the screen, while the "are you there?" message pops up... that disconnects you. I probably did that 2-3 times, last week when I was using 3 accounts.

I was also testing the d/c screen a month ago, cause I was messing around with the allen wrench, I was forcing the game to disconnect me probably 10-20 times. It basically prevents any autoclickers and macros. I didn't know that you get flagged for missing the prompts, until today.

Last week though, I tried putting the sound on, so I wouldn't have to look at the screen, but that sword sound gets annoying when you're watching your show. If you have more than one device, you don't get the message at the same time, etc. Things happened

There should really be some sort of updated rulebook for these things. I for one didn't know that "chat blocking" was a thing (years ago)

Kinda why I feel notes on bans should be added. It not only makes sense but it helps identity what the problem was. If someone didn't know chat blocking is apparently a thing which I also didn't know till now ( I'm also assuming that means blocking someone else's text like ENTER MY HOUSE so they can't see their message) If people didn't know these things then banning them really doesn't stop them because they may not understand why they was banned

Aguzo 10-10-2017 02:10 AM

Quote:

Posted by Rusix (Post 797990)
Kinda why I feel notes on bans should be added. It not only makes sense but it helps identity what the problem was. If someone didn't know chat blocking is apparently a thing which I also didn't know till now ( I'm also assuming that means blocking someone else's text like ENTER MY HOUSE so they can't see their message) If people didn't know these things then banning them really doesn't stop them because they may not understand why they was banned

I imagine that they have a lot of reports, so they have to check em all. Writing a unique reason for every individual is probably a waste of time when you don't have that many staff on
If you've been banned previously, that also affects your outcome

Rusix 10-10-2017 04:40 AM

Quote:

Posted by Aguzo (Post 797991)
I imagine that they have a lot of reports, so they have to check em all. Writing a unique reason for every individual is probably a waste of time when you don't have that many staff on
If you've been banned previously, that also affects your outcome

That's kinda the thing as well, you get a random person banned, Don't tell them why, They come back not knowing what they did then get banned again, It becomes a loop there which not only effects that players chances of becoming a admin if they wanted to one day but also makes them more prone to ransom bans,

And in order to get more staff, You need qualified people. But if most the qualified people get banned and it ends up being the reason devs decline making them a admin despite they would be more than perfect for the job they don't get it.

It's like that old saying. In order to get money you need a job. In order to get a job you need education usually, in order to get education you need money.

Somewhat like now. Because random people get banned it hurts not only how well admins can progress with possibly tying new qualified people who could be admins to the job it also hurts the community by simply not only making it absurd but hurts chances of them not getting banned randomly again

4-Lom 10-10-2017 04:54 AM

Same with submissions. There should be a hand written reason pointing out to what is wrong with the image that prevented it from getting accepted, not a stock response saying 'you broke a rule or something.'

Note - there is an updated 'ban information' section recently added to the information kiosk near battle arena in graal city.

Raeven 10-10-2017 05:28 AM

You're aware that you have terrible lag/delay. But you still spar anyway , good way to destroy someone else's day. You deserved that 11hr ban.

And yea we need that note thing in bans

Striken 10-10-2017 05:31 AM

Quote:

Posted by Aguzo (Post 797989)
In the end, farming is such a sensitive topic right now. Apparently, if you miss an "are you still there?" message, you will get flagged. The thing is though, if you're watching a movie/netflix, and you keep tapping the screen, while the "are you there?" message pops up... that disconnects you. I probably did that 2-3 times, last week when I was using 3 accounts.

Wait, you get disconnected when you don't tap the "are you there"? message? Does this only apply to devices or PC as well?

Saber Alumba 10-10-2017 07:17 AM

People can get banned later on after they perform an action, your friends might have been hacking/cheating before he was with you. Just because you did something you shouldn’t and didn’t get caught on the spot don’t mean that it won’t catch up to you.

However I though that the admins already had an option to leave notes, I mean how else would appealing bans work if there’s no evidence of what you did ? I mean it can’t be aword of mouth situation surely

Quote:

Posted by Rusix (Post 797985)
Unless lag or delay is caused by a VPN, it never should get someone banned

No, delay can’t get you a ban due to it being out of a players control. Laggy movements on the other hand can as they are most certainly within a players control

Striken 10-10-2017 07:21 AM

Quote:

Posted by Saber Alumba (Post 798004)
However I though that the admins already had an option to leave notes, I mean how else would appealing bans work if there’s no evidence of what you did ? I mean it can’t be aword of mouth situation surely

I believe he meant a note giving a detailed reason for your ban, such as "speed hacking in spar" or "harassing someone constantly" instead of the default reasons given.

Saber Alumba 10-10-2017 07:21 AM

Also I think that are you there message just makes stuff so inconvenient, it only disturbs players who actually farm you can easily get a macro that detects and gets rid of the message for you... A very poor attempt at stopping auto farming if you ask me personally

Bio 10-10-2017 08:11 AM

Quote:

Posted by Rusix (Post 797979)
I'm asking this because the more and more people get banned for seemingly no valid reason at all, I think sometimes admins need to put a note of what they did wrong which may help stop the random bans.

My friend gold a while back got banned for absolutely no reason at all that would be valid and hid was labeled "Hacking/Cheating" when he was farming.I had such recorded on my screen that he was busy farming while we talked.

And tonight about 20 minutes ago before I made this, I got banned for 11 hours for "game disruption" when I was sparring. To which I honestly don't care it was NY last spar anyway and I was gonna sleep anyway and the ban will be over by tike I get to school tomorrow. It's the fact it made absolutely no sense at all, Only valid reason I think it could've been was some admin didn't like the fact I delay which I literally can't help and can't really do anything about. But I don't see how that could fall under "Game disruption"?


So, What do you think? Would admins having to be required to leave a small note of why they was banned reduce the possibility of someone being banned randomly? Or would it affect anything

yes

Rusix 10-10-2017 12:41 PM

Quote:

Posted by Raeven (Post 798000)
You're aware that you have terrible lag/delay. But you still spar anyway , good way to destroy someone else's day. You deserved that 11hr ban.

And yea we need that note thing in bans


Most people seem to delay anymoreor lag, 7ives is a example. Sarah gotten over 100k spar wins and delays. And my delay compared to some of these people isn't that bad, I measured out my delay a while ago. It was around or below 1.25 seconds on average. Sometimes below 1.0 second. If I stood still and allowed you to hit me you'd probably see it would only be a second for me to take damage. That compared to other delayers who delay by 2-3 seconds that isn't really much when compared to.

Plus delay isn't something that gets people banned to begin with

Quote:

Posted by Saber Alumba (Post 798004)
People can get banned later on after they perform an action, your friends might have been hacking/cheating before he was with you. Just because you did something you shouldn’t and didn’t get caught on the spot don’t mean that it won’t catch up to you.

However I though that the admins already had an option to leave notes, I mean how else would appealing bans work if there’s no evidence of what you did ? I mean it can’t be aword of mouth situation surely



No, delay can’t get you a ban due to it being out of a players control. Laggy movements on the other hand can as they are most certainly within a players control


What do you mean by laggy movement? I'm not sure how a player could control if they lag or not, or I'm misunderstanding what your trying to say which may be the case since I have no idea how one can just stop their lag at will

Bio 10-10-2017 01:16 PM

@rusix happy 100 post

Striken 10-10-2017 06:46 PM

Yeah because you clearly got banned for delaying in spar while sarah roams free with 100k+ spars.

The Doctor 10-11-2017 04:21 AM

I'm not sure if this is the case with other servers, but when I worked on Zone iPhone, we were required to put a note on every ban.

Sir Travis 10-11-2017 01:39 PM

They have plenty of notes I’ll bet, just nothing a player will ever see lol

Rusix 10-11-2017 02:06 PM

Quote:

Posted by Striken (Post 798048)
Yeah because you clearly got banned for delaying in spar while sarah roams free with 100k+ spars.

I know, i don't even spar that much just time to time when I'm bored.

Saber Alumba 10-12-2017 06:18 AM

Quote:

Posted by Rusix (Post 798020)


What do you mean by laggy movement? I'm not sure how a player could control if they lag or not, or I'm misunderstanding what your trying to say which may be the case since I have no idea how one can just stop their lag at will

Delay happens due to the high in game ms, players who live further away from the server will have a higher ms as it takes longer for their data to to be sent towards the server and back to them thus creating delay

Laggy movements when someone appears to be teleporting is caused by an unstable ms , this means that your router is not sending signals towards the server in a stable fashion thus making you appear as if your teleporting everywhere. For an example if your ms constantly jumps from 100-400 you’d have very laggy movements.
This is a players fault as it’s ussualy because they eather use a vpn which can sometimes cause this , have a really cheap bad router ... etc

Rusix 10-12-2017 12:42 PM

Quote:

Posted by Saber Alumba (Post 798149)
Delay happens due to the high in game ms, players who live further away from the server will have a higher ms as it takes longer for their data to to be sent towards the server and back to them thus creating delay

Laggy movements when someone appears to be teleporting is caused by an unstable ms , this means that your router is not sending signals towards the server in a stable fashion thus making you appear as if your teleporting everywhere. For an example if your ms constantly jumps from 100-400 you’d have very laggy movements.
This is a players fault as it’s ussualy because they eather use a vpn which can sometimes cause this , have a really cheap bad router ... etc

I'm not sure how right your on with laggy movement, while yes it is unstable it doesn't exactly mean the player could control it, When i worked for my school and as a computer tech for a small company in my town that fixes laptops,phones, satellites, ect.ive encountered a few things that can cause a unstable network in devices themselves, or even by satellite. As well as it can be caused by technical problems on the internet providers end. I also encountered times where a damaged Ethernet cord caused problems with the Internet, as well as some cellular data providers ( From what a lot of people tell me when I worked as a CTA, Cricket doesn't exactly give the most stable of connection, I remember my friend telling me he couldn't get service at his bed, But could if he moved to the other side of the bed lmao )

But you do have the most general concept of it right though, more than what most people understand of it from what it seems on graal anymore, but it isn't generally the players fault if their connection becomes unstable, there is lots of factors that can come into play that are out of the players or persons control

Saber Alumba 10-12-2017 03:29 PM

Your still naming stuff that is under people’s control, they have the option to pay for better speed / connections , to buy new routers or get them fixed , to fix their cables etc. They are all things they can manipulate if they were really that interested, fair enough sometimes internet providers have bad faulty days but Idk about other countries but st least in the uk its not that common and I don’t live in a big city either...
Whereas no matter what you can’t really help the delay problem, I mean I’m no expert but this has always been my though process

Fulgore 10-12-2017 03:35 PM

-You can get in trouble for game disruption even without the use of VPN if you're so laggy / delay so horribly that it's a true disruption to the activity.

-Even though Rusix is a chronic liar, the people telling him (or anyone) to stop sparring because of delay are chimpanzees and their opinion should be treated as such.

-The amount of mind-numbing reports that staff get make adding a personalized message really tedious. It might be a better solution to have more specific reasons available for staff to choose from, set out in subcategories. For example, under the "hacking/cheating" reason, the client could add in a set of specifics that the staff could also include in the ban, such as "speedhacking" or "using macros to farm" etc.

Rusix 10-12-2017 05:31 PM

Quote:

Posted by Saber Alumba (Post 798178)
Your still naming stuff that is under people’s control, they have the option to pay for better speed / connections , to buy new routers or get them fixed , to fix their cables etc. They are all things they can manipulate if they were really that interested, fair enough sometimes internet providers have bad faulty days but Idk about other countries but st least in the uk its not that common and I don’t live in a big city either...
Whereas no matter what you can’t really help the delay problem, I mean I’m no expert but this has always been my though process

There are still hundreds of reasons why unstable connection is out of a players control, And for things I listed is for the majority of people who play graal, People under 18. And most people under 18 don't have jobs to Pay for their own stuff. While they can ask their parents, they probably wouldn't ask " Hey mom or dad can I get a new internet satellite?" They would probably think their kid doesn't need it and that the Internet is probably fine because the parents don't probably play graal and it can probably connect good enough For the parents to get whatever they need done,

Things the player cannot control for instance even if the equipment is brand new is stuff like how good their internet providers are around them, There are areas where let's say Dish,DirecTV, Spectrum, ect can't provide service for in certain areas, even in the United States, even in cities because that Internet company cannot put out a strong enough signal to fulfill their end of the bargain of a good connection or even the simple ability to connect.

Like for me for example, I have to pay for a special satellite to have a signal reach where I live because for my general area, I can only get DirecTV. it isn't possible to get spectrum or Dish at my house because how far it is , and the broadband can't get to my area, and they can't get a strong enough signal to my location because they have nothing to spread the signal to my house. So instead I had to pay for a special satellite from direcTV for me to get a decent signal, if I didn't I'd delay by a crap ton more than I already do, I don't have the papers with me to give the exact amount how much it made me delay before without it, but it was if I remember correctly close to 9x more,

So by doing calculations. I'd delay by 11.25 seconds on average (probably a bit more actually ) and I delay by 1.25 seconds right now (1.25 X 9).

I'm sure there is probably a ton more areas in the United States that probably face similar problems. Especially country style places or how developed your area generally is or if there is a good enough Internet provider near you to give you a good signal, And there would probably be ones like mine where if they don't pay a almost 2,800 dollar price tag for a special satellite to get things to their house a lot better they would probably face a heavy set of delay, possibly big enough where it can cause the network to be unstable.

Another scenario could be if there is a poor family, they may have dial up in replacement of Internet plans, and for those who don't know what dial up is, it's a pretty incredibly slow network that's cheap, usually delays a bit, and probably would be unstable in graal. While you may say that's still in their control, depending on the household income, it might not be, if there is a family with a fixed income or a tight budget to make ends meet they may not be able to pay the extra for a strong network when they got bills to pay.


I could name another hundred reasons why it could be out of their control,

Quote:

Posted by Fulgore (Post 798180)
-You can get in trouble for game disruption even without the use of VPN if you're so laggy / delay so horribly that it's a true disruption to the activity.

-Even though Rusix is a chronic liar, the people telling him (or anyone) to stop sparring because of delay are chimpanzees and their opinion should be treated as such.

-The amount of mind-numbing reports that staff get make adding a personalized message really tedious. It might be a better solution to have more specific reasons available for staff to choose from, set out in subcategories. For example, under the "hacking/cheating" reason, the client could add in a set of specifics that the staff could also include in the ban, such as "speedhacking" or "using macros to farm" etc.


Mmm, So how am I "Chronic Liar"? And no, They aren't Chimpanzees, Just uneducated people that think any delay is ...Ah hem...I quote "HAAAXXXERERR OMG REPORT THEY VPN OMG HOW DONTHEY DELAY OMMMMMGGGGGGG HACKER REPORT TELL ADMINS PLEASE ERMMAAAAAAAGEEEERDDDDD I CANNOT BELIEVE THIS"

Zetectic 10-12-2017 05:36 PM

Ay rusix, u can come live in my basement. I have a gud internet. Let me see u going 12570-795 broo. I support gud prof sparers.

Rusix 10-12-2017 08:44 PM

Quote:

Posted by Zetectic (Post 798186)
Ay rusix, u can come live in my basement. I have a gud internet. Let me see u going 12570-795 broo. I support gud prof sparers.

Oh ye breh I be pr0 rekter


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