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-   -   Don't ever ask for a refund. (https://www.graalians.com/forums/showthread.php?t=23802)

Nelm 03-21-2014 03:58 AM

Don't ever ask for a refund.
 
Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.


TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

NeoZX 03-21-2014 04:06 AM

Jeez man..
Sorry..

GOAT 03-21-2014 05:30 AM

suckers come in all ages

Platinum 03-21-2014 05:35 AM

Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.

NeoZX 03-21-2014 05:59 AM

Quote:

Posted by Platinum (Post 461361)
Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.

Like Nintendo.
Which Nintendo could really benefit from; they're at rock bottom.
Hey could sue Graal for all of the Zelda heads and bodies.

GlazeyB 03-21-2014 07:43 AM

Quote:

Posted by NeoZX (Post 461367)
Like Nintendo.
Which Nintendo could really benefit from; they're at rock bottom.
Hey could sue Graal for all of the Zelda heads and bodies.

Parody, very much legal.

Torankusu 03-21-2014 12:56 PM

That's nothing, back when 2002 (graal kingdoms) started up, we were all told to create new accounts (ex: Torankusu_2002), upgrade them, and it would be our staff / dev account.

Well, as time passed, the gold did not lapse for obvious reasons, until one day it was banned for fraud. It was banned for 8 years until someone decided to unban it.

Either way, you need to log onto Graal Kingdoms, find Stephen idling there, and talk to him about it.

Tyler 03-21-2014 06:44 PM

Talk about a pain in the ass. Sorry to hear that happened to you.

Dusty 03-21-2014 07:11 PM

Depending on the medium of pay, you could get a refund from your card provider/paypal.

MidNight* Chill 03-21-2014 08:21 PM

Quote:

Posted by Nelm (Post 461329)
Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.


TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

Welcome to Graal, my friend.

I've been trying for months to get my server named. >.> They don't care.

optimuswhat 03-21-2014 08:49 PM

They probably spent your money on bread, which is why they won't refund it.

GlazeyB 03-21-2014 09:40 PM

Quote:

Posted by optimuswhat (Post 461463)
They probably spent your money on bread, which is why they won't refund it.

fixed that for you.

Shadeh13 03-21-2014 10:45 PM

Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

iHot 03-22-2014 01:04 AM

Quote:

Posted by Shadeh13 (Post 461487)
Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

You are terribly misinformed my friend.

5hift 03-22-2014 03:14 AM

Lmao.

I'd bet money's that someday Stefan'll take money from the wrong people and either wind up dead in an alleyway or have the hell sue'd out of him.


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