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-   -   Staff contact (https://www.graalians.com/forums/showthread.php?t=27711)

Powder 02-25-2015 04:35 PM

Staff contact
 
As mentioned by Bryan* in one of his posts concerning the removal of the staff contacts, it would be nice to have a button in the game's menu with links to the game supports profile. It would make it easy to contact support without having to be in the FAQ center or have them added!

Droid 02-25-2015 05:25 PM

Just like the friends list, just have a list of all the online staff.

Why can't they bring back /showadmin? I mean, Graal is better combated against hackers now right?

Powder 02-25-2015 05:54 PM

Quote:

Posted by Droid (Post 543879)
Just like the friends list, just have a list of all the online staff.

Why can't they bring back /showadmin? I mean, Graal is better combated against hackers now right?

They really need to implement a way for players to contact support with ease.
Because right now we don't even know who is officially part of the support team!

Admiral 02-25-2015 06:04 PM

Tbh the only people that need to be known are the GPs, everyone else is kinda behind-the-scenes.

Powder 02-25-2015 06:09 PM

Quote:

Posted by Admiral (Post 543888)
Tbh the only people that need to be known are the GPs, everyone else is kinda behind-the-scenes.

Then why can't we see who is part of the support team/GPs?

Seņor Albonio 02-25-2015 07:10 PM

Xor was never on the sign, yet everyone knows him. I don't really see the point of a sign or a button, admins send out a broadcast message every now and then and that's how you get to know them.

Powder 02-25-2015 07:12 PM

Quote:

Posted by Seņor Albonio (Post 543903)
Xor was never on the sign, yet everyone knows him. I don't really see the point of a sign or a button, admins send out a broadcast message every now and then and that's how you get to know them.

This is dumb as new players don't know where to seek instant support.
Not everyone knows Xor apart old players.

Bryan* 02-25-2015 08:22 PM

Quote:

Posted by Seņor Albonio (Post 543903)
Xor was never on the sign, yet everyone knows him. I don't really see the point of a sign or a button, admins send out a broadcast message every now and then and that's how you get to know them.

The only time they would broadcast mass messages is to:

1. Host events
2. Hiring via Graal Police or Graphics
3. Updating/tweaking the server


Having a button about GP Staff would ensure players (old & new) to be notified who is moderating the game and/or can have their in-game questions resolved. If not, make the Information Kiosk (FAQ) be more specific and direct.

Livid 02-25-2015 08:29 PM

I support this idea, how else can we appreciate the players that make the hats we love, and the players that create the floor we move on.

Sardon 02-25-2015 08:59 PM

Their Should Be a button in the menu saying staff contacts
There their will be different buttons one for gp one for graphics and others
Showing whos online and who is off

ArtaXerXes 02-27-2015 01:12 AM

There should be a option in the menu that works in a similar fashion as feedback. There would be a list where you would choose what kind of problem you are having, and a little free writing space to describe the situation in a little more detail. Once submitted, it would be saved in a list that all Graal Police could go through; All seperated into categories chosen by the player in their message. You would be able to directly contact all of the staff and there would be no need to have a staff list at all unless you just want to give some credit to developers.

kenthefruit 02-27-2015 01:22 AM

There should just be a staff contacts button on the menu screen where it shows every staff member.

ArtaXerXes 02-27-2015 01:33 AM

My idea would make the whole system more efficient and easy to keep track of. There wouldn't be constant spamming of specific staff members accounts, and it would be easier to quickly sort it out.

GOAT 02-27-2015 06:36 AM

I'm just curios as to why do people need staff contacts? Why would anyone need to contact them for? The only time I ever needed a staff member was when I need an account transfer before the identification system was implemented(when Xor was the only one that could do them)


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