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-   -   ADMINS - HELP (https://www.graalians.com/forums/showthread.php?t=29835)

EkCiprioni" 07-07-2015 05:52 AM

ADMINS - HELP
 
I have forgotten my identification email. I remember my Graal ID is 817744 or 814477, one of the above. I am the leader of Mayhem, and my name is currently:

EkCiprioni" -INACTIVE

I need help to get my account back please!

Ghettoicedtea 07-07-2015 05:53 AM

How the hell do you forget your email? Bruh.

SouthernZombie* 07-07-2015 05:55 AM

I could understand password but email? Wtf

EkCiprioni" 07-07-2015 05:58 AM

I forgot which email I used and have been inactive for 2 yrs, give or take.

Colin 07-07-2015 06:08 AM

Send in a ticket to http://support.toonslab.com/ with as much information as possible that can prove you are the real account owner.

I can't make any guarantees you'll get it back, but best of luck!

EkCiprioni" 07-07-2015 06:43 AM

Thank you, Colin - hopefully the join date of this account helps - also.

Joshua 07-07-2015 07:50 AM

Quote:

Posted by EkCiprioni" (Post 589066)
I have forgotten my identification email. I remember my Graal ID is 817744 or 814477, one of the above. I am the leader of Mayhem, and my name is currently:

EkCiprioni" -INACTIVE

I need help to get my account back please!

In the first place, why on earth would you create more than one email for? If you're lucky, the email that you use to register for the Graalians forum may be the same as the one you use in-game. Just check the User CP and click Edit Email. If not, then try remembering those *loads* of email accounts and check the emails for the registration mail.

Judith 07-07-2015 10:05 AM

Maybe if he uses Era-Go forums he can go to options and check his email, usually player use the same email to get a free event coin.

XSTARX 07-08-2015 05:29 PM

Quote:

Posted by JiJi (Post 589112)
Maybe if he uses Era-Go forums he can go to options and check his email, usually player use the same email to get a free event coin.

If that was possible then anyone who had lost their account due to email issue would've went through all that trouble to check their email on Era-Go.

You left the game for 2 years, but you forgot your email. It doesn't make any sense. I had a friend who didn't play Era for 1 and a half year and yet he still has his account fully attached to his device.

Nerox 07-17-2015 09:51 AM

Tried toonslab? Perhaps try the Accounts Administrator: [email protected]

XSTARX 07-17-2015 11:49 AM

Quote:

Posted by Nerox (Post 593192)
Tried toonslab? Perhaps try the Accounts Administrator: [email protected]

Posting the same thing won't always benefit the one in need.

Seņor Albonio 07-17-2015 12:26 PM

At least we have your GraalID.

Quote:

Posted by Nerox (Post 593192)
Tried toonslab? Perhaps try the Accounts Administrator: [email protected]

Xor is Classic's manager.

Nerox 07-17-2015 02:18 PM

Quote:

Posted by Seņor Albonio (Post 593264)
At least we have your GraalID.



Xor is Classic's manager.

Xor is Accounts Administrator and Global Guilds Admin as well.

http://forums.graalonline.com/forums...hp?t=134258264

Ash Ketchum 07-17-2015 03:02 PM

Please do not use the email that Nerox has recommended. It can possibly be a fake, and is used to fish peoples details. Use the official and correct way by sending a ticket via http://support.toonslab.com/

It still gets seen by Xor or your server manager

The Doctor 07-17-2015 04:49 PM

Quote:

Posted by Ash Ketchum (Post 593303)
Please do not use the email that Nerox has recommended. It can possibly be a fake, and is used to fish peoples details. Use the official and correct way by sending a ticket via http://support.toonslab.com/

It still gets seen by Xor or your server manager

Nah. It's real, but toonslab is still the more conventional way. BTW, why would a phishing email be on GraalOnline's server?


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