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-   GraalOnline Ol' West (https://www.graalians.com/forums/forumdisplay.php?f=49)
-   -   please help (https://www.graalians.com/forums/showthread.php?t=30555)

KnoCkem 08-06-2015 07:47 PM

please help
 
R.I.P

my ol west account, someone currently stole my ol west account and i cant get back somehow they got my email.

some admin please help....... i spent all my time in this:angry:

quitting if i don't get my account back

Zeax 08-06-2015 07:50 PM

Good Luck.
On iZone, my account got hacked with very very very rare stuff.
The only thing the staff did is giving me back my squad with 400h after monthes of fight.
Good Luck.

KnoCkem 08-06-2015 07:54 PM

Quote:

Posted by Zeax (Post 601648)
Good Luck.
On iZone, my account got hacked with very very very rare stuff.
The only thing the staff did is giving me back my squad with 400h after monthes of fight.
Good Luck.

ty i will do whatever i can to get him off

Zeax 08-06-2015 07:57 PM

Maybe try to Forum-PM Alpho, The GreenAle or any high-staff.

Shiz 08-06-2015 08:17 PM

Don't PM. Send a ticket on http://support.toonslab.com/

Colin 08-06-2015 08:28 PM

Quote:

Posted by Shiz (Post 601664)
Don't PM. Send a ticket on http://support.toonslab.com/

This.

Also, if you lost the account because the e-mail was stolen then you must of handed out some sort of information for this to happen, and you should also easily be able to recover your own e-mail.

KnoCkem 08-06-2015 08:28 PM

Quote:

Posted by Colin (Post 601678)
This.

Also, if you lost the account because the e-mail was stolen then you must of handed out some sort of information for this to happen, and you should also easily be able to recover your own e-mail.

whenever i send the verification code it doesnt appear in my email

Zeax 08-06-2015 08:29 PM

KnoCkem, good luck.
I waited 2 months= 1 reply, then they ignored me.
I really hope Ol'West Support Team is better.

Colin 08-06-2015 08:30 PM

Quote:

Posted by KnoCkem (Post 601680)
whenever i send the verification code it doesnt appear in my email

So you have access to the e-mail? Once an account is identified it can't change the identification e-mail.

Have you checked the spam folder in your e-mail account or any other type of folders you have set-up?

GraalianX 08-06-2015 08:32 PM

thats the guy i seen yesterday saying he was selling his account for a era account

KnoCkem 08-06-2015 08:44 PM

there i sent a ticket please reply asap

Zeax 08-06-2015 08:47 PM

Quote:

Posted by GraalianX (Post 601687)
thats the guy i seen yesterday saying he was selling his account for a era account

L O L

KnoCkem 08-06-2015 08:55 PM

he talk to me but i didnt give him anything

LwMark 08-06-2015 08:56 PM

YOUR IN LUCK PROBABLY!! if u get account back you will have all your items and money because trade system is not working. So there's no way he can transfer the items to another account... also say he did get your email.. when u log in from another device don't u have to go into your emails and confirm access for that device..only way he can log in is if he had access to your email with password.. which idk why u gave out your password.....

Zeax 08-06-2015 09:02 PM

Quote:

Posted by KnoCkem (Post 601700)
he talk to me but i didnt give him anything

Selling accounts or server-crossed trading can and WILL get you banned.
It's your fault.


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