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-   -   Anyone know where I can ask for tech help? (https://www.graalians.com/forums/showthread.php?t=38542)

Yog 03-14-2017 01:07 AM
Anyone know where I can ask for tech help?
 
Been having an irregular problem with my touchscreen driver that's causing the Device Manager to go haywire and the touchscreen to not function. Maybe like a subreddit or a tech forum? It's been going on for a couple of days and a factory restore isn't an option for me atm.

Graaklik 03-14-2017 02:20 AM
Quote:
Posted by Yog (Post 771759)
Been having an irregular problem with my touchscreen driver that's causing the Device Manager to go haywire and the touchscreen to not function. Maybe like a subreddit or a tech forum? It's been going on for a couple of days and a factory restore isn't an option for me atm.
I have the same problem. I tried reseting to factory settings and that didn't work, so yeah you're probably ****ed like I am.

Tried asking for help on this forum http://www.lovemysurface.net/ No one responded ._.

Yog 03-14-2017 02:42 AM
Is yours also showing as Port Reset Failed, and Device Descriptor Reset Failed?

Trav 03-14-2017 05:11 AM
You could try rolling back the driver.
Going back to an older version?
Check for updates?

Yog 03-14-2017 05:28 AM
Quote:
Posted by Trav (Post 771813)
You could try rolling back the driver.
Going back to an older version?
Check for updates?
Only thing I haven't tried is uninstalling the device, but I can't because my device manager is being stubborn.

Bryan* 03-14-2017 05:54 AM
Geek Squad

Yog 03-14-2017 05:55 AM
Quote:
Posted by Bryan* (Post 771819)
Geek Squad
nty i already know how to open google

Trav 03-14-2017 09:16 AM
2 Attachment(s)
Quote:
Posted by Yog (Post 771817)
Only thing I haven't tried is uninstalling the device, but I can't because my device manager is being stubborn.
The touchscreen driver should be in human interface devices.
You don't have to scroll down that far, silly.
The image on the right would be your device manager interface - the left is mine.

Crono 03-14-2017 11:20 AM
whenever i have hardcore problems i just reformat

Yog 03-14-2017 10:34 PM
Quote:
Posted by Trav (Post 771833)
The touchscreen driver should be in human interface devices.
You don't have to scroll down that far, silly.
The image on the right would be your device manager interface - the left is mine.
It's a failed driver. It's not gonna show up if it doesn't know what type of device it is. The one you see me trying to uninstall is the touchscreen.
https://i.gyazo.com/6fe49868d8f44b40...2ca9911171.png

Quote:
Posted by Crono (Post 771843)
whenever i have hardcore problems i just reformat
I'm totally down for the idea considering how much useless **** is on my computer, but I have nowhere to put everything I want to save. May just go out and buy a flash drive I guess...

Trav 03-14-2017 11:37 PM
Quote:
Posted by Yog (Post 771914)
It's a failed driver. It's not gonna show up if it doesn't know what type of device it is. The one you see me trying to uninstall is the touchscreen.
https://i.gyazo.com/6fe49868d8f44b40...2ca9911171.png



I'm totally down for the idea considering how much useless **** is on my computer, but I have nowhere to put everything I want to save. May just go out and buy a flash drive I guess...
Ah so it's a recognition error.
Thats beyond me, maybe specifying your device could help us try to find solutions?

Ash Ketchum 03-17-2017 02:27 AM
go to win 7 and see if it works

Yog 03-17-2017 02:55 AM
Quote:
Posted by Ash Ketchum (Post 772343)
go to win 7 and see if it works
Is there a way to easily downgrade?

RyanB 03-18-2017 01:55 AM
download downgrade

Red 03-20-2017 11:54 PM
crono save u


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