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-   -   Should admins be required to put a note on bans? (https://www.graalians.com/forums/showthread.php?t=39783)

Rusix 10-10-2017 12:38 AM

Should admins be required to put a note on bans?
 
I'm asking this because the more and more people get banned for seemingly no valid reason at all, I think sometimes admins need to put a note of what they did wrong which may help stop the random bans.

My friend gold a while back got banned for absolutely no reason at all that would be valid and hid was labeled "Hacking/Cheating" when he was farming.I had such recorded on my screen that he was busy farming while we talked.

And tonight about 20 minutes ago before I made this, I got banned for 11 hours for "game disruption" when I was sparring. To which I honestly don't care it was NY last spar anyway and I was gonna sleep anyway and the ban will be over by tike I get to school tomorrow. It's the fact it made absolutely no sense at all, Only valid reason I think it could've been was some admin didn't like the fact I delay which I literally can't help and can't really do anything about. But I don't see how that could fall under "Game disruption"?


So, What do you think? Would admins having to be required to leave a small note of why they was banned reduce the possibility of someone being banned randomly? Or would it affect anything

Ximithie 10-10-2017 12:54 AM

Yes they should.

Elk 10-10-2017 12:56 AM

the problem is the system, it isnt made to display an excess amount of descriptions unfortunately

but i agree, reasons should be visible, its more professional

and if that is not the case, ban appeals through the supportcenter should be responded to in a quicker manner

Pokki 10-10-2017 01:27 AM

you got banned for game disruption because of your terrible lag/delay

Eugeen 10-10-2017 01:38 AM

I don't really see how this would help in any way.
The thing you're probably looking for is evidence of the incident being stored.
I doubt that anything other than text/messages is stored though

Rusix 10-10-2017 02:38 AM

Quote:

Posted by Pokki (Post 797982)
you got banned for game disruption because of your terrible lag/delay

Unless lag or delay is caused by a VPN, it never should get someone banned

Quote:

Posted by Eugeen (Post 797983)
I don't really see how this would help in any way.
The thing you're probably looking for is evidence of the incident being stored.
I doubt that anything other than text/messages is stored though

More of just a explanation, Like explaining what they did wrong, it would force admins to give a valid reason why such happened

Aguzo 10-10-2017 02:58 AM

they should. Don't think it would make a difference in your ban though. If their support center even bothers to reply, it'll just be an automated message.
Unless you have a gp as a friend, or you probably buy a lot of gralat packs, then you're better off waiting out the ban

If you're lucky, a gp might reply in some way

In the end, farming is such a sensitive topic right now. Apparently, if you miss an "are you still there?" message, you will get flagged. The thing is though, if you're watching a movie/netflix, and you keep tapping the screen, while the "are you there?" message pops up... that disconnects you. I probably did that 2-3 times, last week when I was using 3 accounts.

I was also testing the d/c screen a month ago, cause I was messing around with the allen wrench, I was forcing the game to disconnect me probably 10-20 times. It basically prevents any autoclickers and macros. I didn't know that you get flagged for missing the prompts, until today.

Last week though, I tried putting the sound on, so I wouldn't have to look at the screen, but that sword sound gets annoying when you're watching your show. If you have more than one device, you don't get the message at the same time, etc. Things happened

There should really be some sort of updated rulebook for these things. I for one didn't know that "chat blocking" was a thing (years ago)
I believe I got a warning for it, but I went right back to sards, and continued to reply to pms, whilst defending the doorway

Rusix 10-10-2017 03:06 AM

Quote:

Posted by Aguzo (Post 797989)
they should. Don't think it would make a difference in your ban though. If their support center even bothers to reply, it'll just be an automated message.
Unless you have a gp as a friend, or you probably buy a lot of gralat packs, then you're better off waiting out the ban

If you're lucky, a gp might reply in some way

In the end, farming is such a sensitive topic right now. Apparently, if you miss an "are you still there?" message, you will get flagged. The thing is though, if you're watching a movie/netflix, and you keep tapping the screen, while the "are you there?" message pops up... that disconnects you. I probably did that 2-3 times, last week when I was using 3 accounts.

I was also testing the d/c screen a month ago, cause I was messing around with the allen wrench, I was forcing the game to disconnect me probably 10-20 times. It basically prevents any autoclickers and macros. I didn't know that you get flagged for missing the prompts, until today.

Last week though, I tried putting the sound on, so I wouldn't have to look at the screen, but that sword sound gets annoying when you're watching your show. If you have more than one device, you don't get the message at the same time, etc. Things happened

There should really be some sort of updated rulebook for these things. I for one didn't know that "chat blocking" was a thing (years ago)

Kinda why I feel notes on bans should be added. It not only makes sense but it helps identity what the problem was. If someone didn't know chat blocking is apparently a thing which I also didn't know till now ( I'm also assuming that means blocking someone else's text like ENTER MY HOUSE so they can't see their message) If people didn't know these things then banning them really doesn't stop them because they may not understand why they was banned

Aguzo 10-10-2017 03:10 AM

Quote:

Posted by Rusix (Post 797990)
Kinda why I feel notes on bans should be added. It not only makes sense but it helps identity what the problem was. If someone didn't know chat blocking is apparently a thing which I also didn't know till now ( I'm also assuming that means blocking someone else's text like ENTER MY HOUSE so they can't see their message) If people didn't know these things then banning them really doesn't stop them because they may not understand why they was banned

I imagine that they have a lot of reports, so they have to check em all. Writing a unique reason for every individual is probably a waste of time when you don't have that many staff on
If you've been banned previously, that also affects your outcome

Rusix 10-10-2017 05:40 AM

Quote:

Posted by Aguzo (Post 797991)
I imagine that they have a lot of reports, so they have to check em all. Writing a unique reason for every individual is probably a waste of time when you don't have that many staff on
If you've been banned previously, that also affects your outcome

That's kinda the thing as well, you get a random person banned, Don't tell them why, They come back not knowing what they did then get banned again, It becomes a loop there which not only effects that players chances of becoming a admin if they wanted to one day but also makes them more prone to ransom bans,

And in order to get more staff, You need qualified people. But if most the qualified people get banned and it ends up being the reason devs decline making them a admin despite they would be more than perfect for the job they don't get it.

It's like that old saying. In order to get money you need a job. In order to get a job you need education usually, in order to get education you need money.

Somewhat like now. Because random people get banned it hurts not only how well admins can progress with possibly tying new qualified people who could be admins to the job it also hurts the community by simply not only making it absurd but hurts chances of them not getting banned randomly again

4-Lom 10-10-2017 05:54 AM

Same with submissions. There should be a hand written reason pointing out to what is wrong with the image that prevented it from getting accepted, not a stock response saying 'you broke a rule or something.'

Note - there is an updated 'ban information' section recently added to the information kiosk near battle arena in graal city.

Raeven 10-10-2017 06:28 AM

You're aware that you have terrible lag/delay. But you still spar anyway , good way to destroy someone else's day. You deserved that 11hr ban.

And yea we need that note thing in bans

Striken 10-10-2017 06:31 AM

Quote:

Posted by Aguzo (Post 797989)
In the end, farming is such a sensitive topic right now. Apparently, if you miss an "are you still there?" message, you will get flagged. The thing is though, if you're watching a movie/netflix, and you keep tapping the screen, while the "are you there?" message pops up... that disconnects you. I probably did that 2-3 times, last week when I was using 3 accounts.

Wait, you get disconnected when you don't tap the "are you there"? message? Does this only apply to devices or PC as well?

Saber Alumba 10-10-2017 08:17 AM

People can get banned later on after they perform an action, your friends might have been hacking/cheating before he was with you. Just because you did something you shouldn’t and didn’t get caught on the spot don’t mean that it won’t catch up to you.

However I though that the admins already had an option to leave notes, I mean how else would appealing bans work if there’s no evidence of what you did ? I mean it can’t be aword of mouth situation surely

Quote:

Posted by Rusix (Post 797985)
Unless lag or delay is caused by a VPN, it never should get someone banned

No, delay can’t get you a ban due to it being out of a players control. Laggy movements on the other hand can as they are most certainly within a players control

Striken 10-10-2017 08:21 AM

Quote:

Posted by Saber Alumba (Post 798004)
However I though that the admins already had an option to leave notes, I mean how else would appealing bans work if there’s no evidence of what you did ? I mean it can’t be aword of mouth situation surely

I believe he meant a note giving a detailed reason for your ban, such as "speed hacking in spar" or "harassing someone constantly" instead of the default reasons given.


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