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-   -   Identification/Log-in Emailing Problem (https://www.graalians.com/forums/showthread.php?t=7281)

Acowinafield 06-08-2012 07:31 PM

Identification/Log-in Emailing Problem
 
So, I stupidly decided to revoke access to all devices except on my fb account on my PC. Then I realized that I mostly played graal on my iPad. I go on my iPad and type in my email address to log in. It tells me that it has sent an email about the approval of using my account on my iPad. So I go on my email account, and there isn't an email :(. I do it again, and still no email. I even checked my spam, and no email. Is there any way for that email to appear in my inbox? Or a way (other than using an account transfer) to get my account to my iPad?

MrSimons 06-08-2012 07:33 PM

You might be going to the wrong email.

Acowinafield 06-08-2012 08:17 PM

Lol, I promise I'm using the correct email.

Xenice 06-08-2012 08:40 PM

Are you sure it's the right email? You should try opening your emails on pc or safari, it worked for me when i don't recieve emails.

Acowinafield 06-08-2012 08:58 PM

Nvm, I tried doing it again today and I saw the email. For some reason it didn't feel like working yesterday...

Ace 06-08-2012 10:30 PM

check junk

ZyKo 06-08-2012 10:40 PM

I prefer the old way of logging in, I don't like the identification system.

Winter 06-08-2012 11:46 PM

Quote:

Posted by zenTurtle (Post 136558)
I prefer the old way of logging in, I don't like the identification system.

The identification system has fixed numerous problems including scams and allowing players to transfer their accounts, something some people have been waiting to do for months to a year. I don't see a problem with it at all. If you have a specific thing you dislike about it, that would be something productive to email to support. [email protected]

Pazx 06-09-2012 08:34 AM

Oh thankyou for reminding me to try and get Artform back.

Xavier 06-11-2012 06:22 AM

Quote:

Posted by Acowinafield (Post 136495)
Nvm, I tried doing it again today and I saw the email. For some reason it didn't feel like working yesterday...

The account system does not allow any new devices to access the account for a day after access has been revoked. This would be why you did not receive the email immediately.

Fireenn 06-12-2012 07:06 PM

Knew this question would come up sooner or later.

What Xavier said is true

Quote:

Posted by Xavier (Post 138381)
The account system does not allow any new devices to access the account for a day after access has been revoked. This would be why you did not receive the email immediately.

I asked stefan this same question.

From what he said and from what I think it does:

After you completely revoke access for your email you have to wait about an hour before you can send another confirmation.
This was implemented because of people who have access to other another person's account and to prevent them from logging in again. Also stop them from spamming your email.

Acowinafield 06-12-2012 07:34 PM

Ah, this makes sense. Thanks!


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