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-   -   Windows Installer (https://www.graalians.com/forums/showthread.php?t=7781)

MattKan 06-23-2012 03:56 AM

Windows Installer
 
I'm having issues with Windows Installer, and I don't know if anybody can help. (Google can't.)

Whenever I try to uninstall a program, I get a nasty message:

"The Windows Installer Service could not be accessed. This can occur if Windows Installer is not correct installed. Contact your support personnel for assistance."

I did some searching on my computer, and it doesn't seem like the program exists...at all. And I can't find anywhere on the internet to download it. Not only is Microsoft's website absolutely impossible to navigate, but I can't find any links to download the actual program--just repair it or update it. The program doesn't even seem to exist in a mangled form, just not at all.

Why? I have no clue. I'm using Vista, so good luck helping me >_<.

Skyzer 06-23-2012 03:56 AM

http://support.microsoft.com/kb/2642495

Google is easy.

The Doctor 06-23-2012 03:56 AM

Never had this problem. Try to start up the process in task manager. I'll try to find something for you.

MattKan 06-23-2012 03:58 AM

Method 1 Does not work.

The Fix It For You program gets the same error message that I posted originally.

Method 2 Does not work.

When I type what it says into Command Prompt it tells me:

"The service name is invalid.
More help is available by typing NET HELPMSG 2185"

I typed that into Command Prompt, and it told me:

"The service name is invalid."

Method 3... testing now.

Skyzer 06-23-2012 04:00 AM

So change the registry yourself.

The Doctor 06-23-2012 04:01 AM

Start>Run>Regedit

Ace 06-23-2012 04:03 AM

restore computer

The Doctor 06-23-2012 04:04 AM

Quote:

Posted by Ace (Post 146626)
restore computer

We don't need to worry about that unless we run out of options.

Ace 06-23-2012 04:04 AM

Quote:

Posted by Shawn (Post 146628)
We don't need to worry about that unless we run out of options.

not to default. It only takes 3 min

MattKan 06-23-2012 04:05 AM

Quote:

Posted by Shawn (Post 146620)
Never had this problem. Try to start up the process in task manager. I'll try to find something for you.

Don't know how to do this. I'm in Task Manager now and I don't see anything resembling Windows Installer under Processes :(. (Fun fact, Vista is more interested in asking my approval to send search information to Microsoft so that my experience can be "improved" than actually searching for documents.)

The Doctor 06-23-2012 04:05 AM

Quote:

Posted by Ace (Post 146630)
not to default. It only takes 3 min

What if he has no backups?

Ace 06-23-2012 04:07 AM

Quote:

Posted by Shawn (Post 146632)
What if he has no backups?

It doesn't harm any folders. Just cleans things and make sure things are running right

MattKan 06-23-2012 04:07 AM

Quote:

Posted by Shawn (Post 146625)
Start>Run>Regedit

I think I'm having luck with this, will respond back in a few seconds.

Edit: Nope. I did manage to get that program to run the file (thanks) and I followed the steps in Method 1, but this did not actually fix the problem. Let me try rebooting, I guess.

The Doctor 06-23-2012 04:12 AM

Just look for windows installer in the registry and report back

Quote:

Posted by Microsoft
You can reset the Windows Installer Service settings in the registry by creating a registry file using Notepad and then running that file to update the registry key.

So that means make an empty .reg file and save it on your desktop and run it.

Dusty 06-23-2012 04:14 AM

Quote:

Posted by Shawn (Post 146628)
We don't need to worry about that unless we run out of options.

Why are you reluctant to restore? It's piss easy to do and you lose virtually nothing if you catch the problem fast.

I'd much rather system restore then mess around with my registry any day O.o


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