*Facepalm* did you actually just say "Pm a staff member"... that's what i'm talking about, they all have pm's from friends only, how is a new player going to get an answer if they do not have the person as a friend... i'm speaking for new players with simple questions, how would they even know to use alternative means to contact someone, i.e. Forums, facebook, etc. if that's how staff wish to be contacted then they should maybe post some contact information in the info kiosk. The only staff member with contact info on the sign is NYN, and i dont think he can contend to all the questions alone..