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A few days ago, I bought a 9.99$ graalat pack for my new account.
I never recieved the graalats that I bought, but I lost 9.99$ from apple account.
I sent an email to snk and waited for a few days, but I got no reply.
So I decided to make this thread in hope of snk looking into this problem.
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Forward your iTunes receipt to xor@graalonline with an explanation of your case; also mention you're from Era to speed things up. (Just server clarification, is all; not favoritism.)