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Go buy a car that can get 100 miles a gallon and go 130 mph. Then after buying that expensive car the manufacturer goes and makes all the cars produced from then on only go 30 miles a gallon and can only go 100 mph. Then if he sent out people to go and make your car only go 30 miles and gallon and only go 100mph too wouldn't you be pissed off and be upset when you aren't given a refund?
It's a basic thing in games, never edit already bought items that can't be refunded unless its a game breaking glitch.
Games that do it should expect they will have to do refunds, its their own fault.
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You nailed it. There aren't excuses for this really, and if anyone still says or thinks to "get over it" then I would want to argue with them about it. But they won't, because the only argument I've heard so far was "it's just a game" and "get over it". It's not only about this gun that's nerfed, but also about crossing a line about what you can and cannot do in a game, it's morally wrong, seeing that players suddenly paid for another item, just with the same looks. So yes, a refund or restore the KSG in it's former glory ís the best. And as someone stated before, it's the wielder, not the gun. Guess who asked to nerf the KSG because it was supposedly too overpowered? Exactly, wielders of other guns. Guys, think. ;)