If you made any stuff or work, you can e-mail it to the Graal staff([email protected]), and if it's nice they'll upload it. I asked Xor myself, and he said if it's really good, you get it for free and it's gonna be sold, but someone of the GFX team told me they're almost never accepting hats without hiring those hatmakers, so I wouldn't say "normal players can't upload their own hats..", of course they cannot upload them theirselves, but they could send them in if they really want those hats uploaded.

And it's the point of the view all the time, the hatmaker and the one who's going to buy the hat may have other things to their minds, one may be ******ed, the other average.