Graal Zone has very advanced gameplay mechanics, there are classes which give you bonuses or disadvantages, specialty weapons, and robots to assist you in-game. These features have really appealed to the current iZone community, however new players have more of a hard time understanding the game, so they stick with their favorite server, where they have a bunch of rare items and other goods.
However, I do think different features like these do make the game more interesting, and if a player starts to understand the game, they will have a good time playing on the server.
I think iZone was released way too early.
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I think the new systems and features that iZone have incorporated are great! As you say though, I feel as though iZone was released too early. Had they waited to release with the classes/robots, extra guns, etc. I feel as though the server would have a higher player retention rate. This is all just my opinion though

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