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Yes, because he is insanely busy to the point he can't respond to emails or pms for 2 years. I got ahold of Stefan easier, who got ahold of XOR for me. After all that hard work of finally contacting the person I needed, XOR spends 3 minutes looking into the issue, goes can't be found and blocks me when I ask him for more help. Yes, I'm sorry for not giving him more credit than SNK and Matt who actually give a sh1t about the players.
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You probably annoyed him, or he was checking your account but decided to not do anything because of your history, can't image any other reasons.