If a admin uses the Pms from friends option only i see no issue. But if they personally use the "IGNORE" feature then you can contact
[email protected] and complain.
Some admins just use the Pms From Friends Option to deal with reports and such and rather not be disturb eventually they will remove it when they feel it's needed.
Why is it an issue to personally pm a single staff member with your problem when in-fact the feedback/reports goes to everyone.
This isn't about personal get to know you slap on the back buddies!
If you need help use the feedback/reports if you somehow have a admin added on your friends list who's ignoring pms from everyone.
Cause honestly i'm not even a GP and yet i handle questions like i am.