Well...the problem is basically we still need to learn about the issue to determine the best course of action. Most of the time it could be something basic a player neglected to do like approving device through the email or something. Best thing would be if players went to the identify house in front of start and make sure they do all steps prior to asking for help. I know personally I had more than one identified account and when I signed into one with the other accounts email it asked me if I wanted to transfer items, yes...boom and both accounts were combined into one. There will be exceptions but truly this should work for most players if they attempted to follow the steps in that house.