Well, I do that anyways. Answer questions and help out the new players, so I wouldn't mind doing that. It's just some people, names will not be named, decide that they want to be a PR for craps and giggles...
There should also be Administrators which speak a certain language, for the foreign players. Such as 'Spanish Player Relations', 'Russian Player Relations', etc. It was funny though, one time I tried to explain to someone how to get a melee in Spanish...