Honestly, it's not that the staff don't know how to improve events, it's more a lack of interest in addressing it. I personally don't care for events on the server (even though I have a history of being events staff) because I enjoyed seeing a Graal game that doesn't rely on events for entertainment. The two servers that I actively played went down that path and essentially became Mario Party Online, focusing entirely on events and not being fun when there isn't any, and that's not what I want for this one. It isn't what Classic used to be in its prime and there's so much more that can be done on GraalOnline Classic that hasn't been.
I don't really work on the server right now though so that opinion isn't indicative of any staff belief, but ya, it'll be done right when someone cares enough to dedicate themselves to it. Would rather see other content myself.