I think staff do need a little more knowledge of the game before banning. Like at Sardons how sometimes when you're attacking you die and end up in the 2nd Server, which makes you appear like you're running up walls before you enter the room to actually attack, and when you do enter the room you get stuck in the black. So I hope after some people read this they will take into consideration all the contributing factors BEFORE using the ban hammer.
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Yea I agree with this post. One of my tower friends, Angel, recently got banned for that reason. Lol I know I always post videos

But my video basically shows how it looks like when someone's glitched. It gets mistaken for hacking, and I don't think that it should even be a serious issue because players can just unstick. But sometimes other players report too soon, and that makes the GP's think that these players are hacking. When players die while lagging or if the server lags, then it respawns these players into an empty lobby like what AutumnFeast says. Even if staffs don't fix the glitch, I hope that they'll keep in mind that players aren't trying to hack in Sardons.
Was peaceful catching bugs in the vip island, then suddenly got banned for 3 months with the reason, hacking.  seems legit.
But the most funny thing is, the reply of my repel ban email was "After further review... your ban won't get repel" or something like that.
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This problem is a similar case to the Sardon's one. I towered at Swamp for the past few months, and I always see bug catchers "hacking" up the walls. I think staffs should try to fix this problem before banning further players lol.. If one of the staff members could sit in Swamp tower's flag room for 15-20 minutes, I'm sure they would see that it's not the player's fault. I don't think any of the bug catchers are aware that their character is overlapping onto everyone else' screen. To them, they probably see themselves on the grass catching bugs... but to us, we see their characters walking through walls. That's probably what happened to you on ViP island!