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This problem is a similar case to the Sardon's one. I towered at Swamp for the past few months, and I always see bug catchers "hacking" up the walls. I think staffs should try to fix this problem before banning further players lol.. If one of the staff members could sit in Swamp tower's flag room for 15-20 minutes, I'm sure they would see that it's not the player's fault. I don't think any of the bug catchers are aware that their character is overlapping onto everyone else' screen. To them, they probably see themselves on the grass catching bugs... but to us, we see their characters walking through walls. That's probably what happened to you on ViP island!
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Mhm. There was a longstanding glitch that occurred when players would catch a bug then immediately use their mounts. On their screen, everything would look normal (although sometimes other players would disappear), but on other players' screens, said bug catcher would be in a completely different spot, appearing to run through any and all walls/obstacles in their path. It's very saddening to hear that anyone was actually banned for this.
However, the bug catching/mount glitch/bug was recently fixed.
Regarding the topic at hand, I do believe there are a lot of times where someone is banned for just reason, yet still falsely claims that they didn't do anything. But when someone is banned as a result of an in-game bug that was in no way their fault, that's something else entirely, and should
never happen.