Has anyone ever had a missing hat before. I logged in two days ago and I noticed I had a hat missing from the friday 13th event which I bought werewolf mount and a hat from. I emailed support an they said I never purchased it. I recently switch phone so I went back to see if I had screenies with it but I dont. They show I bought werewolf mount. Honestly this isnt fair . Im goin to ask refund even though I eant my hat but it says I never bought it. An I kno I bought it. Has anyone gone through a similar problem before? Kinda makes me sad an replyin to support takes so long hahah