Actually, the
terms and agreements on the official GraalOnline website should apply to all servers Cyberjoueurs owns through the GraalOnline system. I agree that it is not made well-known, but upon looking through the information on the Apple App and Google Play Stores, I have found a link to the "developer's website" which directs you to graalonline.com, the official site (for all servers, not just "PC version"). Here, you can find the User Agreement page I've linked above. Note that the copyright stretches to 2014- website is not outdated.
However, receiving a ban from a staff member for a reason like you've mentioned shouldn't go unnoticed. Send your message to
GraalOnline support; it would be better received there as this site cannot actually take action on the matter. I hope things get sorted out!