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Ive seen that when an admin doesnt get an immidiate reply they wait till somebody answers (goes to 10 min if nobody answers right)
Even if i pmed the first min the right answer
50 pm in a few min is nothing try surviving in my guild and ull see real spam ;)
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You have to keep in mind that there are a few hundred pms being sent to the admin. They have to read through all of those, find the first few that answered correctly, add the hat to their account, and then send out the message saying who won. It will take time.