Posted by Street

Normal Player Relations do not transfer accounts when things do not match, such as IP address, email, game center identity. Now, keep in mind that the IP address is not the only factor that will reject the transfer. Say, IPs could be different, but if you had the same Game center identity and email then we can transfer it for you. Honestly, this is to protect your account from someone who wants to transfer your account into theirs (ie, stealing your account). As I said, if those criteria do not mach, we as PRs are not suppose to do the transfer.

If you do infact own the account, the only way would be to contact [email protected] or other global admins who can investigate further (ie supply proof of itunes purchase etc).