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Suggestion:
There's 21 GP's so you can divide them into groups of 3 (consisting of 7 people) monitoring specific aspects of Graal. For example: Spar, Tower, etc. But for this to work, we're going to need them to be 100% committed into doing this and to be more efficient. Be more strict on the hours to set in because honestly 10 seems too low to achieve. I'd say 15-20 hours a week would be ideal to do.
Suggestion #2:
Admins should not set their privacy settings to "PM's from friends only" because even though they will get spammed, they should know people have concerns/questions to ask.
If you have any thoughts on these suggestions, please respond if you'd like. Thanks!
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15-20 hours a week is a little much. Graal would never find enough GPs willing to put in that much time. Also, GPs already aren't allowed to set "PM's from friends only" on their staff accounts.