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The in-game support team will most likely vanish in the long-term.
Thus being replaced by a single support E-mail/Support.Toonslab.
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The e-mail has been there from the start and is probably the most useful tool to troubleshoot with actual problems. But for problems like "
u mak me adman pls?" we need actual people to tell them that they can apply at gp.graalonlineclassic.com.
Off-Topic: Didn't that site ask about your experiences with Graal PC?