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Ban Reason "Inappropriate behaviour" and as far as IK there were 3 people in this guild and none of them are capable of hacking or cheating at all.
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Did you say something inappropriate in your status, name, rank, or guild name, or anything at all? Did your gf get banned then get you banned with her since your accounts are linked?
Did you make sure you type in the correct Graal ID when appealing?