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If you're willing to make something and put it on the server, your work is (obviously) open to criticism/praise. You should be mentally equipped to deal with a bunch of 14 year olds calling your hat "****" if you're an Admin. Sounds to me like they're just annoyed of answering questions over and over again. It's not like they consistently check the report/feedback logs anyways, since most of the problems (speed hackers/glitches/cheaters) go unnoticed.
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Well the person who made the GST hat that I got personally PMd me and we spoke and he told me he would be open to suggestions and said it was his first hat so it's cool that the admin contacted me. It would be cool if the other GST guilds that got a hat knew who the admin was. It was cool to see an admin actually care and wanted to know the ways he could improve. I think I've overlooked the Graphics staff and just realized that some do try really hard but they just are new but instead of complaining we could atleast find out who makes the hats and offer them suggestions like the admin who made the hat I got.
Well Fanta what I do is whenever admins send out a personal message I just buddy up the admin I think I have like 6 GPs and 3 Graphics on my buddies list (including you Admiral) it helps if you buddy up their player accounts too as they don't get much spam on their player accounts. Korin is an active sparrer who's usually on his player account so you can just msg him directly.
Instead of having a list to show the full list of admins just implement the "showadmins" system to show the staff who are currently online it takes away from the public humiliation factor after people get fired.