Explain to me how any of the following is opinion based.

"If you have a problem with someone, the proper procedure is to use the report button, because that is the only way staff are going to help in that field."

"If you have a question then there is the feedback button, or toonslab, or graalians. You don't need to spam staff with a question that is probably common sense. "

"If you have any sort of account or game issue there is toonslab."