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Maybe if he uses Era-Go forums he can go to options and check his email, usually player use the same email to get a free event coin.
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If that was possible then anyone who had lost their account due to email issue would've went through all that trouble to check their email on Era-Go.
You left the game for 2 years, but you forgot your email. It doesn't make any sense. I had a friend who didn't play Era for 1 and a half year and yet he still has his account fully attached to his device.