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Yeah I have the same issue with one of my guilds. I've PM'd several admins for the past 3 months several times and to this day I am awaiting a response. I guess I'll just submit a ticket as well, where I still am probably likely to be ignored.
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I feel your pain lol
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*cough* invading ban *cough*
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I've been banned for almost a year for no reason, I can wait the rest out fine