I got a window pop up saying "hack tools were detected, send a ticket to toonslab" around 2 weeks ago. So I did what it says and submitted a ticket, then 3 days later I got a reply asking "Did you have any hack tools enabled?" I replied "no". Then I decided to play on a noob account since it might take 3 days or even longer for them to reply again. 5 min later, I got the same window pop up again. Then I created 4 more accounts, all got the same problem within 5min. Today I finally got a reply from toonslab saying "If you don't have hack tools, it shouldn't have enabled." Judging from the context of the window pop up, I am banned permanently, that means I can never get my account back.

The only possible reason I can think of that zone might think that is a "hack tool" is my keyboard remapper I have enabled for my sparring in classic. Yes, I am a pc player. And most players on zone are idev so it is not really a big problem for the zone server. I always been have keyboard remapper enabled while I play zone before, and I never got banned or warning or anything.

My question is : Do any of you guys play zone on pc? And do you think it is possible for zone to consider keyboard remapper as "hack tool"?

EDIT : toonslab just replied it is possible that they detected remapper as a hack tool and ask me to uninstall it. But it would affect my sparring in classic. I think zone should enable remapper since classic is totally fine with it and it is not really any "hacking tool"...