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High player counts are another issue in itself that moving the server or upgrading the network won't necessarily fix (not saying it won't help) as the bottleneck is with the software (pushing 15-16 years old now) at that point.
One of the ideas to help with the high player count is to have multiple servers. e.g. a channel/instance system. This is easier said than done however and would likely require some updates to the Graal server itself to implement properly.
and yes.
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I hope everyone starts to understand now, even those who did. The people in Graal City that just stand there are actually the source of the problem and everyone else that afks.
My suggestion for a temporary fix: Just don't afk. If you aren't going to play, log out. Even just one person doing this is helpful. If we can get most of the people who understand the issue to do this, it can be better for everyone.