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Jellybeans · 09-29-2015

I was IP banned for 2200 hours for "hacking or cheating" but I sent in a ticket and the IP ban appeared to be removed. I could play fine for a few hours. But then I decided to go to sleep and in the morning I couldn't connect to the server at all. It says "connection error- You have been disconnected from the game server". It says this on all devices on my IP. I sent in 3 more tickets and toonslab keeps replying with "the account does not appear to be banned. If you are still banned, please check the ban id to make sure you gave us the correct ban id".

So, why can't I connect to the server? The only way I can connect is if I use Puffin which I think has some sort of proxy on it. I've tried deleting and reinstalling the app, but I still can't connect. This started happening on Saturday morning. If I am banned, why doesn't it just say so?

So yeah, is this normal when you're IP banned on Classic?

09-29-2015	1
Jellybeans Registered User Join Date: May 2015 Posts: 94	I can't connect to Classic I was IP banned for 2200 hours for "hacking or cheating" but I sent in a ticket and the IP ban appeared to be removed. I could play fine for a few hours. But then I decided to go to sleep and in the morning I couldn't connect to the server at all. It says "connection error- You have been disconnected from the game server". It says this on all devices on my IP. I sent in 3 more tickets and toonslab keeps replying with "the account does not appear to be banned. If you are still banned, please check the ban id to make sure you gave us the correct ban id". So, why can't I connect to the server? The only way I can connect is if I use Puffin which I think has some sort of proxy on it. I've tried deleting and reinstalling the app, but I still can't connect. This started happening on Saturday morning. If I am banned, why doesn't it just say so? So yeah, is this normal when you're IP banned on Classic?