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Dusty · 11-07-2015

So I have an active HDMI switch(powered), and it's great. I really love the convenience of turning on a console and having it switch over to it automatically. But I have a problem that I can't resolve and I don't think costumer support will be able to fix it. They've already sent me another box that has the same issues.

The box in question:
http://www.amazon.com/Kinivo-501BN-P...dp/B0049SCB2Y/

So the issue is very weird, whenever something like my A/C unit turns on, the signal cuts out. I can turn my A/C unit on and off and reproduce the problem every time. However, the issue isn't specifically linked to just the A/C unit. It constantly cuts out at least once every 10 minutes. I don't know what's causing it, but I imagine it's some device somewhere turning on. It makes streaming or playing games a test of patience. The PS4 seems to have the issue way more frequently than any other of my consoles. However one night my cable box was cutting out every 2 minutes, for about 30 seconds each time. Also, here are the HDMI cords I'm using:
http://www.amazon.com/gp/product/B000AA2RCY

So what can I do? My TV only has 3 HDMI ports and I have 5 devices with HDMI. I'm considering getting another brand HDMI Switch but they all seem to have a few reviews that state signal cutting out, which makes me fear I'll have the same issues. Will getting another switch help? The next one I'm looking into getting is this:

http://www.monoprice.com/product?pg_...1002&p_id=8463

11-07-2015	1
Dusty Should be fixed. Join Date: Aug 2011 Posts: 6,359	Active HDMI Switch issues So I have an active HDMI switch(powered), and it's great. I really love the convenience of turning on a console and having it switch over to it automatically. But I have a problem that I can't resolve and I don't think costumer support will be able to fix it. They've already sent me another box that has the same issues. The box in question: http://www.amazon.com/Kinivo-501BN-P...dp/B0049SCB2Y/ So the issue is very weird, whenever something like my A/C unit turns on, the signal cuts out. I can turn my A/C unit on and off and reproduce the problem every time. However, the issue isn't specifically linked to just the A/C unit. It constantly cuts out at least once every 10 minutes. I don't know what's causing it, but I imagine it's some device somewhere turning on. It makes streaming or playing games a test of patience. The PS4 seems to have the issue way more frequently than any other of my consoles. However one night my cable box was cutting out every 2 minutes, for about 30 seconds each time. Also, here are the HDMI cords I'm using: http://www.amazon.com/gp/product/B000AA2RCY So what can I do? My TV only has 3 HDMI ports and I have 5 devices with HDMI. I'm considering getting another brand HDMI Switch but they all seem to have a few reviews that state signal cutting out, which makes me fear I'll have the same issues. Will getting another switch help? The next one I'm looking into getting is this: http://www.monoprice.com/product?pg_...1002&p_id=8463