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Once a week would be great, even 2 isn't bad.
But a month?? Ehhhhh...
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They are checked on that basis, they just dont respond upon checking the process until you get a response is longer. I provided guild info, details of roster(names of people receiving it) and a screenshot of the roster.
The more you include the quicker they tend to do the process since they dont have to look for anything.
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Hey folks.
I'm Klay's 'friend', the first hat was allegedly not attached and therefore they replied letting me know it wasn't, as such this gave us a chance to rethink the hat, so we remade it and resubmitted it. I haven't gotten a reply to let me know it has been recieved as such we have been waiting.
To Xor/Whomever can help:
The email subject is 'Guild 1k tower hat' sent at: 21 November 2015, 10:31PM GMT.
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From my experience they dont notify you that they've received. They only tell you it been approved and that it has been uploaded.