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contego · 01-17-2016

I read all the previous pages but can't find it in me to copy paste every quote, so instead I'll just reply to the statements I remember most..

Droid's suggestions on how to report was pretty spot on IMO, and if I could rep him I would but apparently I've rep'd him recently and not enough people in between.

Albie, your support ticket actually will be offensive to the staff reading it because you're stereotyping the staff as though they can't spar or know less about sparring than yourself. Rob aka NaS and Carlito aka MysticalDragon will probably be the ones reading your toonslab ticket and I still remember when those guys used to spar with some of the best of them. I was at my prime in sparring before I was ever staff too.

Anybody and or any staff member who believes the word of someone because they are staff is highly encouraged to enroll in some courses and read some good books on customer service just after you've taken a moment to pull your head out of your... It's not as if staff on Graal go through any kind of background checks or mental evaluations to really gauge if they are qualified or not.

I often find the way most people treat and talk to or about staff can be disrespectful even IF the staff were paid very well, monetarily.

Staff should definitely have access to PM's but only for cases being reported because of something said or threatened via PM.

Whichever free programs that were recommended to record could be utilized by training Admins (free youtube tutorials ftw). This essentially exposes, while at the same time solving the question of how capable the Admins are early on during their training. Also helps identify the evidence to show if our paying customers/players are really innocent or not.

GOAT wins the 2016 "White Knight Award" for coming to the rescue of Ablie by not having this thread deleted.

01-17-2016	129
contego Çòñtëgó Me§§iaH Join Date: Apr 2015 Posts: 175	I read all the previous pages but can't find it in me to copy paste every quote, so instead I'll just reply to the statements I remember most.. Droid's suggestions on how to report was pretty spot on IMO, and if I could rep him I would but apparently I've rep'd him recently and not enough people in between. Albie, your support ticket actually will be offensive to the staff reading it because you're stereotyping the staff as though they can't spar or know less about sparring than yourself. Rob aka NaS and Carlito aka MysticalDragon will probably be the ones reading your toonslab ticket and I still remember when those guys used to spar with some of the best of them. I was at my prime in sparring before I was ever staff too. Anybody and or any staff member who believes the word of someone because they are staff is highly encouraged to enroll in some courses and read some good books on customer service just after you've taken a moment to pull your head out of your... It's not as if staff on Graal go through any kind of background checks or mental evaluations to really gauge if they are qualified or not. I often find the way most people treat and talk to or about staff can be disrespectful even IF the staff were paid very well, monetarily. Staff should definitely have access to PM's but only for cases being reported because of something said or threatened via PM. Whichever free programs that were recommended to record could be utilized by training Admins (free youtube tutorials ftw). This essentially exposes, while at the same time solving the question of how capable the Admins are early on during their training. Also helps identify the evidence to show if our paying customers/players are really innocent or not. GOAT wins the 2016 "White Knight Award" for coming to the rescue of Ablie by not having this thread deleted.