Keep in mind that you're only hearing one side of the story here. I would be interested in Carlito elaborating on his criteria for "too much of a headache."

I played UN for about a week (after not playing it for years) after Christmas because iClassic was just too laggy. Carlito had to be dragged online several times during those days to handle the most petty stuff, such as players mass messaging personal information and UN staff freely allowing banned players to loiter about the server.

He'd come online, clean the mess up, log off, and then mass messages would return to how he should kill himself, how he's a terrible PWA, etc.

If staff did a more conscious effort in weeding out the trashbags of the community, this probably wouldn't happen. I don't even have to name names. You guys hire people as staff who harass players, give out IP addresses and personal information, make weird websites targeting your community, etc. The in-game forums were a cesspool of inside-joke harassment and strange ********* jokes. It's pretty weird, not gonna lie...
And you guys openly integrate those types of people into your community by giving them NPCs around the map and hiring them as staff. I don't understand why.

So anyway, it's a shame that it happened because there are people like Stowen, Ph8, and others who actually worked on the server and didn't contribute to it being a garbage can.