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On a side note , where are the admins that "patrol" anymore , back in the day towers /pk areas used to get checked regularly and people lagging would be warped out etc. Rarely happens now. And where is the list of admins names lol , if you need Real help u won't get it immediately cuz they are seemingly focused on other things (like reports and checking pms)
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You should report the players you see lagging excessively in a tower, at least if you believe it to be done on purpose.
Other people use the feedback system to get help. This is also checked regularly.