i think that it has nothing to do with 'not caring'
some could be wrong but
-involves high admin to deal with it. (to check sensitive parts)
-need reports to check her IP and logs. (kind of invading privacy)
-all the decision are final, they won't take away her trophy. (many examples from gsts)
-they can ban her though. idk about reset since sharing acct is common.
as of now, all we could do is gather up any evidences and notify admins.
we can hope that things go fair and admins should warn all the players.
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Anyone who actually thinks they have any expectation of privacy on Graal when 14 year olds are given admin powers and access to PM history, etc is delusional.

Don't say anything on Graal you don't want random kids knowing.
Not gonna name any names (prefer not to involve my friend and I can't remember the admin's name) but had a friend tell me there was an admin on iEra reading their PM history with other players and then commenting on the contents to my friend via PMs from their admin account... When you're taking 14 year olds as volunteers with access to anything "private" this sorta thing is gonna happen. They aren't mature or responsible, nor do they have any concept of what privacy actually means.
Shouldn't be anything holding back admins from checking logs to determine if a player is actually cheating or gaining an unfair advantage through account sharing, considering logs are being put to the use I mentioned above.