Firstly you not being able to access your email ( as unfortunate as it is ) is not of graals concern as it has nothing to do with them. I mean you can email them and if you provide valid / enough proof that the account does intact belong to you then I'm sure something could be worked out as it has for me before. However if you can't provide evidence for the accounts ownership you can't expect them to just give you it for security reasons regardless if it's truly yours, otherwise people would just look at inactive player accounts and attempt at stealing them.

On the other hand I do believe there should be a button to change email somewhere in the menus which would send a confirmation link after to your email which would have to be confirmed , this would probably save who ever reads the emails time from doing everyone individually.