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There are the rules. Things slip through; it happens. Here's what the playerbase needs to get into their heads: Uploading customs is a privilige and whether you like it or not you have to follow the rules and the moderators (who sometimes make mistakes. NEWSFLASH: they're people too). If you believe that you were wrongfully banned, send in a ticket.
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Some one woke up on the wrong side of the bed.
Two possible solutions (instead of more hate) -
1.) Ditch the whole submission system. Scrap tf out of it. Make admins only allowed to upload shield/sword graphics from now on and make a quota of content they have to release in a month to keep up interest.
2.) Hire some friggin staff from the community of avid artists to go through the submissions and train them to hone their skills on what is 'acceptable' or not. Give reasons. Be very precise. Have a gold standard. Stop the monkey business of "oh its so hard" vs "you people are so dumb."
3.) (BONUS) Outline exactly what is allowed instead of relying on a single page written literally years ago regarding submissions guidelines. Show examples. Write a guide. Make it detailed. Give specific illustrations of what is not allowed AND WHY.
4.) (EVEN MORE BONUS) Stop with the pre-written single-button responses. This seems to be the biggest issue with the whole submission process - I know that it seems to streamline the function for administration by not having to write out explanations, but
THREADS LIKE THIS show that the players are not able to upload in the fashion that is required in order to be acceptable and the explanations they are getting as to why their uploads are not acceptable just aren't detailed enough. Take out the stock responses - refer them to a page in the aforementioned guide (see point 3) to at least give a hint as to why their submissions are being denied. This will save time for players and the administration folks.